Business Details
About
Animal HospitalVeterinarianVeterinary PharmacyPet GroomerPet Boarding ServiceKennel
North Tollway Pet Hospital is a full-service pet hospital that offers comprehensive medical services for cats and dogs in Dallas and the surrounding areas. We provide a wide range of comprehensive veterinarian treatments at our full-service animal hospital to help your dogs stay healthy, ranging from wellness examinations and immunizations to dental care, geriatric care, grooming, and boarding. Along with surgery, we also provide avian and exotic pet care services. We want you to feel confident in our veterinary team's ability to care for your pet. We constantly treat your pets as if they were our own at North Tollway Pet Hospital.
Details
- RestroomAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.6
486 reviews
5 stars
409
4 stars
20
3 stars
15
2 stars7
1 star
35
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Feedback is mixed regarding staff professionalism, with some customers praising the kindness and care of the veterinary team, while others report rude or dismissive behavior from certain staff members.
Veterinary Care
Many customers express satisfaction with the quality of veterinary care, particularly highlighting Dr. Maxwell for his compassionate and thorough approach.
Customer Service
While some reviews commend the friendly and helpful front desk staff, others report issues with appointment scheduling and communication, leading to frustration.
Grooming Services
Grooming services receive positive remarks, especially for Phyllis, who is noted for her gentle and attentive care.
Concerns with Exotic Pet Care
Several reviews indicate dissatisfaction with the care provided for exotic pets, with some customers advising against bringing reptiles or other non-traditional pets to the clinic.
- HMhuda moopenOct 28, 20251.0the vet was so rude and patronizing for no reason lmfao i’m so confused. she also said she’s concerned about my 2 month, almost 3 months kitten bc he’s skinny so he might have FELV- which i understand is a concern , but he’s a rescue and if she looked at his paperwork she would see he had worms just last month and got dewormed, which can explain the thinness. i’m going to get him tested bc i need to anyways as he’s a new kitty. but yep, not good vibes, wouldn’t recommend and def not going there again lol.also i overheard her speaking trash about me bc i said i was worried he was eating too quickly so i didn’t give him seconds of wet food 😂😂😭 idk what’s wrong w that vet
- CCCarisaOct 17, 20255.0⭐️⭐️⭐️⭐️⭐️ I can’t say enough good things about this place. Dr Roswell was absolutely amazing — so knowledgeable, kind, and gentle with my dog. You can tell he truly cares about his patients and takes the time to explain everything clearly. The technician was wonderful too —friendly ,patient, caring, and made sure my dog felt comfortable the whole time. And the receptionist was so friendly and welcoming, making check-in and payment easy and stress-free. Thank you to the entire team for treating Hershey like a family. I highly recommend this place to anyone looking for excellent, compassionate care! 🐾❤️
- LPLauren PicklesOct 5, 20255.0I brought my bearded dragon Charlie in for some concerts of a respiratory infection. The vets were very kind and took all my concerns into consideration. They explained everything they were doing in detail and made sure I left with no questions. Highly recommend bringing your exotic pets here!
- TDThadeus DoyleSep 6, 20255.0The team at North Tollway is kind, courteous, and professional. Thank you for all you do!
- ACAmie carbosSep 5, 20251.0I went in with a friend yesterday, she took her cat in. The new vet they have is wonderful. She was so kind and the cats loved her. I was shocked with the old lady they had out front. so rude, not just rude to us but to the other poor girl working there with her. TBH she maybe looked kinda high or somethin, but either way not a good look. dont think i will take my animals here, i just didnt like the vibe out front. But my friend was super happy with the vet care.
Frequently Asked Questions About North Tollway Pet Hospital
What services does North Tollway Pet Hospital offer for pets?
North Tollway Pet Hospital provides comprehensive medical services for cats and dogs, including wellness exams, immunizations, dental care, geriatric care, grooming, boarding, surgery, and avian and exotic pet care.
What are the operating hours of North Tollway Pet Hospital?
The hospital is open Monday through Friday from 7:00 AM to 6:00 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays.
Where is North Tollway Pet Hospital located?
It is located at 4727 Frankford Rd #365, Dallas, TX 75287, USA.
How can I book an appointment at North Tollway Pet Hospital?
You can book an appointment online at https://totalpetcare.net/site/book-online or call them at +1 972-733-3340.
Does North Tollway Pet Hospital have wheelchair accessible facilities?
Yes, the hospital has wheelchair accessible entrance, parking, and restrooms to accommodate all clients.
Since when has North Tollway Pet Hospital been serving the Dallas area?
The hospital has been established and serving the Dallas area since 1994.
Are there nearby dining options where I can eat before or after visiting North Tollway Pet Hospital?
Yes, there are nearby restaurants like ZENSHI Handcrafted Sushi, Soup Man, Best Thai, Best Thai Signature, Domino's Pizza, and Domino's Pizza delivery service where you can enjoy a meal.
What nearby grocery stores are close to North Tollway Pet Hospital?
Nearby grocery stores include Tom Thumb, Honey Why Do You Blocked Me ?, and Grocery Convenience for your convenience shopping needs.
Are there any nearby beauty and spa services close to North Tollway Pet Hospital?
Yes, beauty and spa facilities near the hospital include Sport Clips Haircuts of North Dallas, Nexgen Nails & Day Spa, North Dallas Tan, Great Cuts, Oscar Nail & Day Spa, and Oscarthebarber30.
How can nearby places like Coinme or Western Union assist me when visiting North Tollway Pet Hospital?
You can utilize nearby financial services such as Coinme for currency exchange and ATMs, and Western Union for money transfer services, making it convenient to manage finances during your visit.