Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Dallas Forest provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.3
236 reviews
5 stars
171
4 stars
23
3 stars
14
2 stars
5
1 star
23
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the staff for their friendliness, attentiveness, and compassion towards pets.
Veterinary Expertise
Dr. Baird and Dr. Roberts received high marks for their professionalism, knowledge, and ability to communicate effectively with pet owners.
Customer Service Issues
Some customers reported negative experiences with specific staff members, citing unprofessional behavior and poor communication.
Wellness Plan Concerns
Several reviews mentioned dissatisfaction with the wellness plan, particularly regarding costs and perceived value.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about miscommunication and inadequate care in certain situations.
- AXA XNov 17, 20255.0From the start they are so friendly. Always trying to help with the issues you may have. From appointments to questions about the pets, they will keep you informed about everything. Dr Baird, Samantha, Megan.. Awesome team! 🐱🐶🦊🐕🐈⬛🦁🐢🐥
- CWclay waybrightSep 19, 20255.0Absolutely Care. My little girl wanted a check up LOL (I needed some ) lol This drs office has compassion and care and love all wrapped into a bundle thank you !
- SZSophia ZhaoSep 15, 20255.0This location is my favorite Banfield in Dallas area. The vet is professional and staff are nice
- SBSherrie BarbeauSep 10, 20255.0Our kitty received excellent care
- LBLexi BJul 12, 20255.0Extremely grateful for these people! The drs make a point to help you save $ on your pet’s care and avoid unnecessary costs. Great care and fast service.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Dallas Forest offer?
Banfield Pet Hospital offers preventive care, nutrition advice, parasite control, vaccinations, dental care, spay/neuter procedures, end of life care, microchipping, and DNA testing.
What are the operating hours of Banfield Pet Hospital, Dallas Forest?
The hospital is open Monday to Saturday from 7:00 AM to 6:00 PM and on Sunday from 9:00 AM to 5:00 PM. It is closed on certain holidays such as Thanksgiving, Christmas, and New Year's Day.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care services. However, during hospital hours, they offer urgent care advice and can refer you to emergency hospitals or specialty providers as necessary.
Can I schedule an appointment online for Banfield Pet Hospital?
Yes, appointments can be scheduled online via their website or through the Banfield app available on both iOS and Android platforms.
What is the Optimum Wellness Plan offered by Banfield?
The Optimum Wellness Plan provides annual preventive care including exams, vaccines, diagnostics, nutritional consultations, and dental care. It is a renewable plan designed to keep your pet healthy but is not insurance and does not cover treatment for unexpected conditions.
Does Banfield Pet Hospital offer online veterinary care or advice?
Yes, clients with Optimum Wellness Plans can access remote general pet care advice and triage support 24/7 through Vet Chat™ on the Banfield app.
Are appointments required to visit Banfield Pet Hospital?
Yes, Banfield requires appointments for visits, which can be in-room, drop-off, or virtual visits for Optimum Wellness Plan clients.
What nearby restaurants are close to Banfield Pet Hospital where I can eat before or after my appointment?
Nearby restaurants include Papa Johns Pizza, Pizza Hut, Wendy’s, Jimmy John’s sandwich shop, OSO Food and Wine bistro, and Sallio Mediterranean Restaurant, offering a variety of dining options around your visit.
Are there any nearby fitness or wellness centers near Banfield Pet Hospital?
Nearby fitness and wellness centers include BÜNDA Preston Forest gym, Orangetheory Fitness, and ATI Physical Therapy, which you might visit before or after your pet's appointment.
What other nearby services or businesses can I find around Banfield Pet Hospital?
Nearby services include Comet Cleaners for laundry, Sherwin-Williams hardware store, several nail salons and spas like Lee Lee Nails and Spa and Forest Nails Spa, as well as banking services like Bank of America and Truist ATMs.