Banfield Pet Hospital® - Lakewood, Dallas provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Dr. Thorn and the entire staff are INCREDIBLE!!! Our silly dog ate a whole box of sugar free gum and started having a seizure. Dr. Thorn monitored him, gave him glucose supplements, and liver supplements until he was out of the woods! The office is clean, friendly, and prompt. We can't thank you and your entire team enough!
TG
Tiffany Gomez
Oct 24, 2025
5.0
Dr. Thorne is truly one of a kind! She saved my German Shepherd puppy Nova’s life and treated her as if she were her own pet. From the moment we met, I felt supported, loved, and completely safe in her care. Dr. Thorne went above and beyond for Nova, and her compassion, skill, and dedication mean the world to me. I will never go to anyone else she’s the absolute best!
LT
Larry Teasley
Oct 18, 2025
5.0
Very friendly, answered all my questions, end of it was very to the point of what I needed to do, in which I appreciate.
AT
Angela Tamez
Oct 17, 2025
5.0
We left our Plano Banfield, our home for over 10 years, after we finally bought our home in South Dallas. I found the Lakewood location immediately after our move, which so happened to be right after we got our 2nd baby, a puppy. Dr. Thorne & the staff have been AMAAAAAAAAZING! We have 2 poodles, Penny & Phoebe, that have been with Lakewood now over a year and even though they do not like going to the vet, I KNOW they are in great hands!!!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care services, but offers urgent care advice during hospital hours and can refer you to emergency hospitals or specialists if needed.
Can I get veterinary care online at Banfield?
Yes, Banfield clients with Optimum Wellness Plans can access 24/7 remote general pet care advice and triage support through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
Banfield offers vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations as part of preventive care.
What is included in Banfield's Optimum Wellness Plan?
The plan provides annual preventive care, including head-to-tail exams, vaccines, early screening diagnostics, nutrition consultations, dental care, and more, with automatic yearly renewal.
How can I pay for an Optimum Wellness Plan at Banfield?
You can pay monthly via automatic withdrawal from a bank account or credit card, or pay the full annual amount upfront to cover essential pet health care.
What types of appointments are available at Banfield Pet Hospital?
Banfield offers in-room appointments, drop-off appointments with phone updates, and virtual visits for Optimum Wellness Plan clients to provide convenient care options.
What are Banfield Pet Hospital's regular hours of operation?
They are open Monday through Friday from 7:30 AM to 6:00 PM, Saturday from 7:00 AM to 6:00 PM, and closed on Sundays and major holidays.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule appointments online via Banfield's website or app through quick links provided, or by calling their main phone number at +1 214-321-3913.
What nearby places can I visit when coming to Banfield Pet Hospital in Lakewood, Dallas?
Nearby you can visit Arboretum Village shopping center for retail needs or PetSmart for pet supplies and grooming before or after your pet's appointment at Banfield.
Are there convenient transit or service options near Banfield Pet Hospital?
Yes, near Banfield you'll find T-Mobile for mobile needs and multiple beauty salons like Gossip Sugaring Spa and The Village Salons - Lakewood for self-care visits around your veterinary appointment.
Can I combine a visit to Banfield Pet Hospital with other local amenities?
Absolutely, you can combine your pet's visit with stops at local businesses such as LibertyX Bitcoin ATM for financial services or Tom Thumb supermarket for groceries nearby.