Petco

4.3
387 reviews

About

Pet supply store
Visit your Cypress Pet Store located at 9727 Barker Cypress Rd. for all of your animal nutrition and pet supply needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
9727 Barker Cypress Rd, Cypress, TX
77433, United States

Hours

Reviews

4.3
385 reviews
5 stars
249
4 stars
63
3 stars
32
2 stars
17
1 star
24

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Customer experiences with staff vary widely, with some praising their friendliness and helpfulness, while others report rudeness and lack of engagement.

Store Size

The store is consistently noted as small, leading to limited product selection, particularly for specific pet needs.

Cleanliness

Reviews indicate mixed feelings about cleanliness, with some customers finding the store dirty and poorly maintained, while others report it as clean and organized.

Product Availability

Customers appreciate the availability of basic pet supplies, but many express disappointment over the limited selection, especially for fish and aquarium products.

Customer Service

While some customers highlight excellent service and knowledgeable staff, others report negative experiences, including unhelpful interactions and issues with returns.
  • DD
    DIANA
    5 days ago
    5.0
    Super, sus empleados muy amables
  • ND
    Nelly DM
    Nov 14, 2025
    2.0
    Cuando entramos estaba sin luz , encía tras muchas cosas para tu mascota
  • SM
    Skincare_by Michelle
    Oct 23, 2025
    5.0
    Had to get my new kitten supplies and SPCA gives you a 20% off coupon. Great store in Cypress. It’s not a huge store but it’s had everything I needed.
  • AI
    aide ibarra
    Oct 18, 2025
    1.0
    The clerk here is EXTREMELY rude, we approached him to asked him a question and he put a finger up to my partners face and didn't say anything, not even looked at us. We walked away, but extremely unhappy . They had what we need but were never going back
  • KD
    Karmyn Dukes
    Sep 30, 2025
    3.0
    I dropped in the other day to grab an item for my doggy. I found the item on petco.com and it indicated that it was available at this store. After searching around for about 5 minutes or so I looked around for an employee for help. Usually the employees are helpful and friendly and I'm able to grab what I need and go . This time, not so much. I couldn't find my item and the 2 employees seems much too busy to help. When I finally asked the female employee behind the counter she went and found my item but acted as though it was an inconvenience for her to do so. The item was priced higher than the online price and I told her and she pulled out her phone and started searching for the item. Once again she seemed to be put off that I was asking her to do something that I thought was her job. She was able to find the item, correct the price, and I completed the transaction. Overall the entire visit seemed off and not what I usually experience in this store.

Frequently Asked Questions About Petco

Does the Petco Cypress location have a vet hospital?

No, Petco Cypress does not have a full-service vet hospital.

Does Petco Cypress offer vaccinations?

Yes, Petco Cypress provides vaccinations.