About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Conroe provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.1
198 reviews
5 stars
128
4 stars
27
3 stars
6
2 stars
9
1 star
28
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their empathy and kindness, especially during difficult situations such as euthanasia.
Staff Performance
Feedback on staff performance was mixed; while some praised the staff for being friendly and helpful, others reported issues with rudeness and lack of attention.
Service Quality
There were numerous complaints about the quality of care, including misdiagnoses and inadequate treatment, leading to dissatisfaction among several customers.
Communication Issues
Customers frequently mentioned poor communication regarding appointment scheduling, wait times, and follow-up care, which contributed to frustration.
Pricing Concerns
Several reviews highlighted concerns about high prices and unexpected charges, leading some customers to feel that the services were not worth the cost.
- SGSusan GollihughNov 4, 20255.0The staff here went above and beyond on their level of service and empathy when we made the decision to euthanize our beloved pet, Lady. They were professional and kind, explaining every step in the process and never rushing us, let us move at our own pace. They were helpful in the phone when considering our options and then following the event, weeks later, with a beautiful memorial card. Thank you to every person at the hospital and your compassion you showed that day made an impact on all of us as we said Goodbye to our sweet Lady .
- KRKourtney RuthAug 4, 20255.0I have a particularly difficult orange cat and we had to try several things to help her remain calm enough to receive care. At our most recent appointment, Sarah was a tremendous help with keeping her calm while blood was drawn and vaccines were given. I had started to lose hope with taking her to the vet at all, but I feel much better about it now!
- KMkatie mahonJul 12, 20251.0I took my 3 dogs in for shots, it is a nightmare the way they have 1 person (some times) and looks like every body is just looking at each other and shrugging thier shoulders. A person by the name of Sara began telling me about this great wellness plan. She went on and on even though I told her I didn't think so at least not right now. She continued finally i gave up , she said she would waive sign up fees. Still insisting I wasn't sure right now before I knew it I was handed a pile of papers. Do not get this very costly and I think very useless plan unless your pet is at the vets office often. I ask ok so can I make appointment for getting my male puppy neutered. She said the vet said she would like to wait until he is a year old! If you have had dogs you know makes especially have alot of behavior problems until the have
- LBLana BatallaJul 12, 20255.0Love this place, they're always so sweet to my hound dog Thor and they're always so accommodating to questions or changes! Love them!!!
- NVNailibel ValecilloJul 9, 20251.0Hoy llevé a mis 4 bebés desde que nacieron los llevamos aquí, hoy les tocaba examen de rutina, vacunas y limpieza dental y me entregaron a mi bebé muerta, mi bb perruna era muy sana feliz normal y maldigo el día de hoy que me la entregaron muerta supuestamente por una reacción a la anestesia 😭😭😭🕊️ hoy 9 de julio de 2025 maratón a mi hija Chloe!!!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of pet health care services does Banfield Pet Hospital in Conroe offer?
Banfield Pet Hospital offers preventive care including vaccinations, dental care, parasite control, nutritional and behavioral counseling, comprehensive examinations, microchipping, spay/neuter, DNA tests, and surgical care.
Does Banfield Pet Hospital provide emergency care services?
No, but you can call during hospital hours for urgent care advice or referrals. For emergencies outside hospital hours, please contact your local emergency hospital.
What is an Optimum Wellness Plan and how does it benefit my pet?
Optimum Wellness Plans provide annual preventive care including exams, vaccines, early diagnostics, dental care, and nutrition consultations. They are not insurance but offer discounts on treatments and renew automatically every 12 months.
How can I pay for the Optimum Wellness Plan?
You can pay monthly with automatic withdrawals from your bank or credit card for easy budgeting, or pay the entire amount upfront if preferred.
What types of appointments are available at Banfield Pet Hospital?
Appointments include in-room visits where you stay with your pet, drop-off appointments where you leave your pet and are called when ready for pickup, and virtual visits available with Optimum Wellness Plans.
What are Banfield Pet Hospital’s regular operating hours?
The hospital is open Monday to Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM.
How do I schedule an appointment at Banfield Pet Hospital in Conroe?
Appointments can be scheduled online via the Banfield website or through their mobile app available on iOS and Android.
What nearby places can I visit while at Banfield Pet Hospital in Conroe?
Nearby you can visit PetSmart for pet supplies, Conroe Marketplace for shopping, and Red Lobster for dining, making it convenient to take care of other errands or enjoy a meal before or after your visit.
Are there clothing stores near Banfield Pet Hospital in Conroe?
Yes, nearby clothing stores include Justice, Carter's, OshKosh B'Gosh, Old Navy, Maurices, T.J.Maxx, and Kohl's, which you can visit for children's and women's apparel.
What options for car rental and transportation are near Banfield Pet Hospital?
Avis, Budget Rent A Car, and Avis Rent A Car are nearby car rental agencies, which can help if you need transportation or a rental vehicle while in the area.