Brand Certified
Banfield Pet Hospital
4.1(201 reviews)
Certified by Banfield Pet Hospital • Mar 01, 2026
Business Details
2900 I-45, Conroe, TX
77303, United States
Certified by Banfield Pet Hospital • Mar 01, 2026
(936) 494-3355
Certified by Banfield Pet Hospital • Mar 01, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Mar 01, 2026
About
Certified by Banfield Pet Hospital • Mar 01, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Conroe provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Mar 01, 2026
Hours
Certified by Banfield Pet Hospital • Mar 01, 2026
Reviews
4.1
201 reviews
5 stars
130
4 stars
27
3 stars
6
2 stars
9
1 star
29
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the staff for their kindness, empathy, and professionalism, especially during difficult times.
Customer Service
While some reviews highlighted excellent customer service, others reported issues with communication and long wait times.
Quality of Care
Feedback varied on the quality of medical care, with some customers expressing dissatisfaction with misdiagnoses and treatment plans.
Pricing Concerns
Several customers noted that the services were perceived as expensive, with some feeling that the costs were not justified by the care received.
Appointment Issues
Multiple reviews mentioned problems with scheduling, including long wait times for appointments and issues with check-in processes.
- GJGeorgia JacobsJan 4, 20265.0We've used Banfield for all our pets. We like the ease of checking and all the people know our dog on sight We highly recommend them for all your pets (generally smal animals).
- DEDeborah EatonDec 22, 20255.0I got a new puppy back in March 2025. Joined Banfield in April, Amanda (Mandy) front desk clerk has always been super helpful with all our needs. Needless to say she is my favorite!
- SGSusan GollihughNov 4, 20255.0The staff here went above and beyond on their level of service and empathy when we made the decision to euthanize our beloved pet, Lady. They were professional and kind, explaining every step in the process and never rushing us, let us move at our own pace. They were helpful in the phone when considering our options and then following the event, weeks later, with a beautiful memorial card. Thank you to every person at the hospital and your compassion you showed that day made an impact on all of us as we said Goodbye to our sweet Lady .
- SJSusan JohnsonFeb 26, 20255.0Chip had a great first experience with Dr. Silva! She is a wonderful addition to your Banfield staff!
- KSKate SmithAug 1, 20165.0Always take great care of my dogs and patient with them. One of them gets a little anxious in new places and the other is a ball of energy. They do very well with both of them and meeting their needs.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of pet health care services does Banfield Pet Hospital in Conroe offer?
Banfield Pet Hospital offers preventive care including vaccinations, dental care, parasite control, nutritional and behavioral counseling, comprehensive examinations, microchipping, spay/neuter, DNA tests, and surgical care.
Does Banfield Pet Hospital provide emergency care services?
No, but you can call during hospital hours for urgent care advice or referrals. For emergencies outside hospital hours, please contact your local emergency hospital.
What is an Optimum Wellness Plan and how does it benefit my pet?
Optimum Wellness Plans provide annual preventive care including exams, vaccines, early diagnostics, dental care, and nutrition consultations. They are not insurance but offer discounts on treatments and renew automatically every 12 months.
How can I pay for the Optimum Wellness Plan?
You can pay monthly with automatic withdrawals from your bank or credit card for easy budgeting, or pay the entire amount upfront if preferred.
What types of appointments are available at Banfield Pet Hospital?
Appointments include in-room visits where you stay with your pet, drop-off appointments where you leave your pet and are called when ready for pickup, and virtual visits available with Optimum Wellness Plans.
What are Banfield Pet Hospital’s regular operating hours?
The hospital is open Monday to Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM.
How do I schedule an appointment at Banfield Pet Hospital in Conroe?
Appointments can be scheduled online via the Banfield website or through their mobile app available on iOS and Android.
What nearby places can I visit while at Banfield Pet Hospital in Conroe?
Nearby you can visit PetSmart for pet supplies, Conroe Marketplace for shopping, and Red Lobster for dining, making it convenient to take care of other errands or enjoy a meal before or after your visit.
Are there clothing stores near Banfield Pet Hospital in Conroe?
Yes, nearby clothing stores include Justice, Carter's, OshKosh B'Gosh, Old Navy, Maurices, T.J.Maxx, and Kohl's, which you can visit for children's and women's apparel.
What options for car rental and transportation are near Banfield Pet Hospital?
Avis, Budget Rent A Car, and Avis Rent A Car are nearby car rental agencies, which can help if you need transportation or a rental vehicle while in the area.
Brand Certified Facts from Banfield Pet Hospital
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