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Banfield Pet Hospital

4.2
(178 reviews)

Business Details

1505 University Dr E, College Station, TX
77840, United States
(979) 260-3171
https://www.banfield.com

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - College Station provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable

Location

Banfield Pet Hospital
1505 University Dr E, College Station, TX
77840, United States

Hours

Reviews

4.2
178 reviews
5 stars
129
4 stars
13
3 stars
8
2 stars
2
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Quality of Care

While many customers praised the caring nature of the veterinarians and staff, several reviews highlighted concerns about misdiagnoses and inadequate treatment.

Pricing and Plans

Customers expressed frustration with the wellness plans, citing unexpected costs and feeling pressured into payments.

Accessibility

Some customers reported issues with scheduling and walk-in availability, particularly during emergencies.
  • ET
    eliza T
    Dec 20, 2025
    5.0
    The hospital helped my kitten out on a Sunday. Kitten was sick and Banfield staff helped him out. Little guy is fever free and we have a check up date after. Due to my job it's hard to get weekdays off and I am super grateful Banfield is open on the weekends. 10 out of 10😁
  • DD
    D D
    Sep 15, 2025
    5.0
    Our two boys love going to see Dr Schultz and the team at Banfield. 1. They are very spoiled with treats. 2. They are so well taken care of. 3. The wellness plans work with our budget so our dogs are healthy AND we can save money. I've never had dogs that got excited to go to the vet, but here we are. Thanks to the Banfield team for taking care of our boys.
  • RA
    Robert Armistead
    Sep 11, 2025
    1.0
    A complete waste of money for years. I have taken my dog to Banfield multiple times for a skin condition. Every time I go there, it's $250 - $350 plus, and nothing has worked. Then these clowns want to charge another $260 plus to cancel. Absolutely not!!! Banfield will not get another penny from me. I would leave zero stars if I could, but to post and show how terrible it is, I have to put at least one star.
  • AD
    Ashley Davenport
    Sep 10, 2025
    1.0
    Go somewhere else. Dont waste your time or money on the plans. Will never return. Find some where else to go.

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.

Brand Certified Facts from Banfield Pet Hospital

Banfield Pet Hospital partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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