Petco

4.2
581 reviews

About

Pet StorePet supply storeAquarium Shop
Visit your Cedar Park Pet Store located at 5001 Highway 183a Toll for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
5001 183A Toll Rd, Cedar Park, TX
78613, United States

Hours

Reviews

4.2
580 reviews
5 stars
350
4 stars
112
3 stars
54
2 stars
18
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members received high praise for their helpfulness and knowledge, others were reported as rude or unprofessional.

Grooming Experience

Grooming services received both positive and negative reviews; some groomers were praised for their care and skill, while others faced criticism for their treatment of pets and customer interactions.

Store Cleanliness

The cleanliness of the store was noted positively by some customers, but others reported issues with dirty tanks and poorly maintained animal enclosures.

Product Availability

Customers appreciated the variety of products available, but some expressed frustration over inconsistent pricing and stock levels.

Staff Knowledge

Many customers highlighted the staff's knowledge about pet care and products, although there were instances where staff seemed uninformed or unhelpful.
  • MS
    M. Salinas
    Nov 13, 2025
    5.0
    Always pleased with the products I purchased have at Oetco and the friendly and ready to help staff. Our Ozzy is always happy and eager to visit the store when we shop for him. :)
  • HC
    Heather C.
    Nov 2, 2025
    5.0
    Customer service is great here! I rushed in one day looking for a collar of shame for my cat and an employee took me quickly to the product I needed. She checked me out; total time in store: 4 minutes! Unfortunately the cone failed (my cat is an escape artist), so I was back the next day returning it. It was very easy. These two experiences were so positive! I also walked around the store and was pleased with the options of cat products and enjoyed the fish department!
  • TC
    Tim C
    Oct 12, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ I had such a great experience at Petco! Dyani and Tristan were incredibly knowledgeable and provided excellent customer service. They answered all my questions with patience and made sure I left with exactly what I needed. It’s rare to find someone who truly cares and goes above and beyond to help customers. This location — and Dyani in particular — has definitely become my go-to. Highly recommend!
  • DD
    Diane DeMartino
    Oct 9, 2025
    5.0
    Awesome customer service!
  • BF
    Bill Ficke
    Oct 1, 2025
    4.0
    Good job grooming pup!

Frequently Asked Questions About Petco

Does the Petco Cedar Park location have a vet hospital?

No, Petco Cedar Park does not have a full-service vet hospital.

Does Petco Cedar Park offer vaccinations?

Yes, Petco Cedar Park provides vaccinations.