Petco Grooming

4.5
187 reviews

Hours

Reviews

4.5
157 reviews
5 stars
122
4 stars
13
3 stars
5
2 stars
6
1 star
11

What are people saying?

AI-generated from recent customer reviews

Grooming Quality

Mixed reviews on grooming quality; some customers were satisfied while others reported uneven cuts and incomplete services.

Staff Friendliness

Many customers praised the staff for being friendly, patient, and caring towards their pets.

Customer Service Issues

Several customers experienced issues with customer service, including poor communication and being overcharged.

Appointment Management

Customers reported problems with appointment scheduling and lack of notification for changes.

Overall Satisfaction

While some customers expressed high satisfaction with specific groomers, others indicated they would not return due to negative experiences.
  • SW
    Sharon Walker
    Nov 9, 2025
    3.0
    Puppy was not cut & trimmed as I expected Really nice groomer. But disappointed with my maltipoo grooming service.thought she understood what I requested. Perhaps next time will be better. Over 90$ ?? No problem if I was excited with how beautiful she looked after the grooming.
  • CH
    Corinna Hernandez
    Oct 27, 2025
    4.0
    The people was friendly,The haircut on my puppy was nice , some areas was longer than it should have been and a little shorter than I would have liked.
  • NV
    Nancy Vidro
    Oct 21, 2025
    3.0
    I took my 2 dogs. My Boxer just went for a bath. My Yorkie went for hair cut and bath. I was not very happy with the hair cut. They cut the hair where I could bows on her and they shaved one of her eyebrows to much. Honestly they should give the dog to someone who knows how to groom a Yorkie. This is my 1st bad experience because they use to groom my Shitzu that passed away and I never has a problem.
  • RM
    Rebecca Molina
    Oct 7, 2025
    1.0
    I don’t recommend … they find any excuse not to do their job! I could see in the salon managers face that that they didn’t want to groom my dog when we came in! I know doodles are a lot of work but it’s the job they chose and they act like they hate it! I won’t be returning!
  • TW
    Tommy Ware
    Oct 4, 2025
    5.0
    It was eventful and disappointing. Not on no fault of the staff at Petco. I took my 11lb Shitzu in for her first grooming session. She let the groomers love on her before she was checked in. I left her there and 20 minutes later I was getting a call,”Please sir, Princess is being aggressive “. When the clippers were close to her face she tried to get a bite in. The groomer really tried to get her looking awesome. He did clip the hair on her body and couldn’t do her face and legs. I was given a list of groomers and a vet that could help me make sure Princess gets a chance to look marvelous again.

Frequently Asked Questions About Petco Grooming

How much is dog grooming at Petco Cedar Hill?

The cost for dog grooming varies by dog depending on their size, coat type and services included. Contact your neighborhood Petco prior to your appointment for an estimated price. A consultation in-person or on the phone is included at the beginning of an appointment to discuss the details of the grooming services to be completed and cost.

How long does dog grooming at Petco Cedar Hill take?

A dog grooming appointment varies by dog size and the services requested. An estimated completion time is provided at the beginning of the appointment. Many of our a la carte services take 5 minutes depending on stylist availability. For a quicker grooming time, you may request the Express service for an additional $12.