Petco

4.3
1114 reviews

About

Pet StorePet supply storeAquarium ShopPetco
Visit your Carrollton Pet Store located at 2722 N. Josey Lane for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
2722 N Josey Ln, Carrollton, TX
75007, United States

Hours

Reviews

4.3
1,110 reviews
5 stars
723
4 stars
214
3 stars
64
2 stars
26
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, while some reported negative experiences with rude or unprofessional employees.

Grooming Issues

Several reviews highlighted poor grooming experiences, including unprofessional behavior from groomers and dissatisfaction with grooming results.

Product Availability

Customers frequently mentioned issues with stock availability, particularly for specific pet food brands and supplies.

Store Cleanliness

The store was generally noted as clean and well-organized, although some customers suggested improvements in bathroom cleanliness.

Positive Experiences

Despite some negative feedback, many customers expressed satisfaction with their overall shopping experience, particularly regarding helpful staff and product selection.
  • SN
    sarah nicole
    2 days ago
    3.0
    Smelled pretty bad and had a very small cat section
  • KS
    Kailey Silva
    2 days ago
    5.0
    We went in for some hairball treatment for our cats and left with a bearded dragon!! We had ZERO prior knowledge on how to take care of the thing but the general manager Crawford took close to an hour explain how we take care of it and gave us amazing recommendations on exactly what we needed to get to keep the bearded dragon cozy!! AMAZING customer service!! We will absolutely be coming back.
  • DT
    Drew T
    5 days ago
    5.0
    Helpful, knowledgeable staff, quality pets
  • JG
    Janet Gustafson
    Dec 30, 2025
    5.0
    Unfortunately, I had to make a return of dog food that was not good. First I called to see what the process would be and the person on the phone was very friendly, knowledgeable, and helpful. The cashier was very helpful when I took the bag back into the store and did an exchange. I really like the service that you can order online and then pick up in the store as early as 30 minutes after your call depending on how busy they are. Get has never been over one hour before I was notified my item was ready for pick up. And they always offer to load my purchase into my car
  • SW
    Smitty Werbenjagermanjensen
    Dec 30, 2025
    2.0
    Found everything I needed but the cashier had really gross and huge hickies on his neck. Incredibly unprofessional.

Frequently Asked Questions About Petco

Does the Petco Carrollton location have a vet hospital?

No, Petco Carrollton does not have a full-service vet hospital.

Does Petco Carrollton offer vaccinations?

Yes, Petco Carrollton provides vaccinations.