Business Details
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VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Bee Cave provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
3.9
79 reviews
5 stars
53
4 stars
4
3 stars
2
2 stars1
1 star
19
- JMJames MathisSep 15, 20255.0Always friendly. Dr. Dianora is great as is Hayley and Nenette.
- MPMichael ParsonsJun 5, 20245.0Everyone is super nice and take care of everything for your pet
- NTNative TonyApr 8, 20231.0After 2 years of coming to this location, our visits were always up in the air. They would either reschedule our appointments because they don't have the staff available but yet still book appointments. Ive actually been rescheduled before because the front desk person said that the doctor I scheduled with was no longer there. Oh and also, Ive been rescheduled on 3-4 different times because the doctor had to "Do Something" and could not see me, is what I was told by the front desk. I lost trust with them and keeping the right record's on file. There have been times where they have given an extra shot by mistake then tell me "but your baby will be okay". They harass you with calls consistently trying to get you schedule services, you sound like a sales company. I've literally had to ask them to please stop calling to try and schedule, I will schedule at my own time... there still calling me trying to schedule after I've informed them that I would not be returning to that location. Veterinarians never seem to stay, it's a revolving door. I would drive all the way from Austin because this WAS a good location but after a couple of months going there, things took a terrible turn. Be sure you always ask what your charges are because they like to sneak services that "your pup needs" without your consent. They wont say anything, they just charge the card assuming you approved the add on service or they will tell you at checkout leaving you no choice but to pay. Not a good way to conduct business in my opinion. I cant tell you how many times they have charged me for additional services other then what was initially scheduled. Overall, I highly recommend anyone to find a local vet that will take the time to get to know you and your baby. Find a veterinarian that you can create a relationship with because at Banfield, no one ever seems to stay. I'm waiting out the remaining term of my contract but NEVER going back to Banfield after this contract is complete. Horrible company and ready to charge you for anything and everything. Don't waist your time or money with Banfield. Do what you want with this information. My review isn't long for nothing.
- JFJessica FigginsOct 10, 20205.0Great vet staff!
- GGGilbert GuerraOct 17, 20195.0Very friendly staff!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours for Banfield Pet Hospital in Bee Cave?
Banfield Pet Hospital in Bee Cave is open Monday through Friday from 7:00 AM to 5:00 PM, and on Saturday from 8:00 AM to 5:00 PM. The hospital is closed on Sundays and major holidays.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield Pet Hospital does not provide emergency care services. However, during hospital hours, you can call for urgent care advice or referrals. For emergencies during non-hospital hours, please contact your local emergency hospital.
Can I schedule an appointment online for my pet at Banfield Pet Hospital?
Yes, you can schedule an appointment online through their website or via the Banfield app for added convenience.
What types of preventive care services does Banfield Pet Hospital provide?
They offer preventive treatments including vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations.
What is included in the Optimum Wellness Plan at Banfield?
The Optimum Wellness Plan provides annual preventive care including head-to-tail exams, vaccines, early screening diagnostics, consultations for nutrition and dental care, with automatic renewal each year.
Are virtual veterinary visits available at Banfield Pet Hospital?
Yes, virtual visits are available for clients with Optimum Wellness Plans, offering quality care and convenience from home.
What nearby pet-related businesses can I visit along with Banfield Pet Hospital?
Nearby pet-related businesses include PetSmart, offering pet grooming and supplies, making it easy to care for your pet's needs before or after your veterinary visit.
What are some nearby shopping options near Banfield Pet Hospital?
You can visit Shops at the Galleria and The Galleria in Austin, Texas, both shopping centers nearby, for retail, dining, or entertainment before or after your visit.
Are there dining options close to Banfield Pet Hospital?
Yes, nearby dining options include Mandola's Italian, Fuddruckers, Riviera Bistro, Waterloo Ice House, and Jimmy John's, providing a variety of cuisines to enjoy.
Does Banfield Pet Hospital accept appointments, and how can I pay for wellness plans?
Appointments are required. Wellness plans can be paid monthly via automatic withdrawal or credit card, or paid in full at enrollment for easier budgeting.