Petco

4.4
1086 reviews

About

Pet StorePet supply storeAquarium Shop
Visit your Bedford Pet Store located at 2121 Harwood Road for all of your animal nutrition and pet supply needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
2121 Harwood Rd, Bedford, TX
76021, United States

Hours

Reviews

4.4
1,077 reviews
5 stars
671
4 stars
236
3 stars
97
2 stars
28
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individual employees who provided exceptional service.

Store Cleanliness

The store is generally reported as clean and well-organized, contributing to a pleasant shopping experience.

Product Availability

Customers appreciated the variety of products available, although some noted that certain items were out of stock or that the selection could be improved.

Mixed Experiences

While many reviews highlighted positive experiences, there were also reports of inconsistent service, with some customers encountering rude or unhelpful staff.

Pricing Concerns

Several customers mentioned that prices were higher compared to competitors, which affected their overall satisfaction.
  • MM
    michel mitchell
    Oct 28, 2025
    5.0
    This manager is so helpful! Call on the phone to confirm product always comes back with such a positive attitude, love this man.
  • JW
    Jon Wade
    Oct 21, 2025
    5.0
    Every employee here is amazing. The best aquarium staff around. Very knowledgeable of products and situational issues. Its like a home away from home.
  • CR
    Caela Raven
    Oct 20, 2025
    5.0
    I never liked going to this Petco location because I felt the customer service wasn’t great and the workers weren’t very kind. However, Chance has been great! He’s very friendly, helpful and all around great at his job. His customer service is remarkable each time I visit. You can tell he genuinely loves people and his job. Because of him I now love this location.
  • AH
    Ann Houdek
    Oct 18, 2025
    5.0
    Had what I was looking for and prices were in my budget . Personal was helpful and asked if I needed any help.
  • SS
    steffstarr99
    Oct 14, 2025
    5.0
    I love shopping at PetCo. The employees are always helpful and friendly. My cats all enjoy the cat grass and the many brands of nutritious food. Kelly helped on my last visit. She is a delight! Thank you!

Frequently Asked Questions About Petco

Does the Petco Bedford location have a vet hospital?

No, Petco Bedford does not have a full-service vet hospital.

Does Petco Bedford offer vaccinations?

Yes, Petco Bedford provides vaccinations.