Petco

4.3
1344 reviews

About

Pet StorePet supply storeAquarium ShopPetco
Visit your Beaumont Pet Store located at 4175 Dowlen Road for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
4175 Dowlen Rd, Beaumont, TX
77706-6852, United States

Hours

Reviews

4.3
1,338 reviews
5 stars
810
4 stars
275
3 stars
120
2 stars
49
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude and unhelpful experiences, particularly with management.

Product Availability

Customers appreciated the variety of products available, but some noted frequent stock issues and high prices.

Grooming Experience

Grooming services received negative feedback regarding treatment of pets and customer service, with some customers vowing not to return.

Store Cleanliness

The store was generally reported as clean, but there were complaints about unpleasant odors and disorganization in some areas.
  • CT
    Chris Travis
    Jan 1, 2026
    5.0
    Great place....went in for a pet bed for our dog....they have a great selection. There is a variety of sizes and materials for every kind of dog. Our dog loves the cozy selection we made
  • SG
    shawn guidry
    Dec 26, 2025
    1.0
    Denied purchasing a fish. The manager and employee refused to let me purchase a goldfish. Was told it was against their company policy and to come back and bring a water sample to them before she would sell me a fish. I have bought fish before from numerous places including this one. But this manager and employee obviously had a power trip issue.OH might add their tanks were completely full of dead fish clogging the water inlets to the filters.
  • CG
    Christian Guidry
    Dec 26, 2025
    1.0
    If I could give ZERO stars I absolutely would. Their manager and woman working in the fish department, Liane, are absolutely horrible!!! They refused to sell a $7 goldfish because I could not show “proof” that my tank had been setup for at least 32 hours- which also changed from what they told my husband was proof of 5 days. They are liars and try to push this off on “Petco’s policy” , which was confirmed by corporate to be inaccurate. Do better petco! These two women need new jobs. Their customer service and “knowledge” suck.
  • EL
    Emma Lanier
    Dec 23, 2025
    5.0
    I brought my dog to Petco for grooming while I finished some last minute holiday shopping, and I was a little nervous leaving her at a new place. Taylor was incredibly kind, and her presence immediately put me at ease. Thank you for making my holiday season a little less stressful, I truly appreciated it.
  • JR
    Jonathan Ramnath
    Dec 22, 2025
    1.0
    This place will sell you an expensive parrot easily no problem with clear trauma and doesn’t get along well with people or its handler… I’m officially 5 days passed my return policing and I hate to be the one to forfeit an animal like this but clearly haven’t had the bird long enough until you as an owner start seeing signs yourself about its temperament etc. all I asked was to exchange the bird for another as this one doesn’t seem to be taking well to its new environment… no help with management at all. They’ll surely take money from you -5 stars

Frequently Asked Questions About Petco

Does the Petco Beaumont location have a vet hospital?

No, Petco Beaumont does not have a full-service vet hospital.

Does Petco Beaumont offer vaccinations?

Yes, Petco Beaumont provides vaccinations.