Business Details
About
VeterinarianAnimal Hospital
Visit your Bastrop Vetco Total Care located at 739 Hwy 71 W A. Our full-service Veterinarian Hospital offers comprehensive care - from routine exams to emergency surgeries. You can count on us to provide quality pet care. Book an appointment online today or walk in with your pet for a free healthy weight and microchip check.
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingNot available
Location
Hours
Reviews
4.5
48 reviews
5 stars
39
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- DGDanny GarciaNov 9, 20255.0Everyone here was super friendly and very lovable towards Sancho. Thank you all for your kindness
- HRHannah RobertsonJul 26, 20255.0Dr Hayes and staff are great! Denji boiiii approves
- MHMarc Jordan HudsonJul 25, 20255.0Hannah is an AMAZING Vet Tech!! She really is a total pet whisperer. My furbabies are difficult and she always knows how to handle them. My cat Sarabi absolutely loves her because she never feels the injection when Hannah administers it to her. This says a lot because Sarabi has sass, and she doesn't like feeling any sort of pain. It's always a pleasant experience having Hannah treat my girls. She really cares for all furbabies and animals. You can't go wrong with bringing your pet here. The whole team was wonderful and I will keep coming back!
- EJE JuarezJul 22, 20255.0Dr Jennifer Hayes & staff are amazing! We were able to make an appointment quickly & our dog received top notch treatment. Their genuine advise, care & professionalism are sincerely appreciated. Thank you kindly and we look forward to our next visit.
- LLLIzJul 9, 20253.0First time going to Vetco, and I have mixed feelings about my experience. I took my kitty because I needed a same day appointment, and they are incredible about getting you in quick and same day. They give you an estimate of how much the process will cost, and they gave me mine. Beforehand I asked them to please give my kitty the 2 booster shots she needed if possible, they asked our Dr and told us she said both boosters would be given, so they were included in the estimate we were given. The process was quick, I was able to pick my kitty up in 2 hours. Once I paid the price was more than the estimate I had been given, which wasn't a big deal since I knew there would be taxes, etc. I was in a hurry to get my kitty home since she hates being in a carrier, so I paid and left. Once I was checking the receipt they gave me, it looked like a grocery store receipt and a lot of it wasn't clear about what I had actually paid for. I didn't see a charge for any booster vaccines, so I decided to call in. Their website said they were still open but no one answered so I left a voice message to be called back asking if my cat had been given both boosters shots or not and asked if a clear receipt of my charges could be sent to my email. The next morning I was at work while they called me, so I ended up missing their call, but they did send me an invoice that broke down what I was charged for. I called them back while at work and was not able to get the information I was looking for due to the kind lady who had my cat's records not being available at that moment. I was asked if I wanted to be called back and I said yes multiple times, but I did not receive a call back. Due to it being a holiday weekend I had to wait until Wednesday to call them, or even attempt to. On Monday I received a text message checking in on my cat and asking how she was doing, which was very appreciated and sets them apart from a lot of other vet services to me. I let them know she was doing a lot better and healing nicely, and they let me know they would call me when my test results arrived. I received a call this morning from the Dr who saw our cat, and we got our cats test results back, so I had my opportunity to ask if my cat had been given both boosters I had asked for, to which the doctor said "the Leukemia booster was declined" yet I was not made aware of that at any point in time. Now I have to re-vaccinate my cat against leukemia and wait to get her booster since the allowed booster period has passed, due to me thinking it has been given to her because they had told me it would be administered. Everyone was very kind and helpful, my only issue was not as much transparency and honesty of service was provided, in my opinion. This is not a bad vet clinic by any means, just please be sure to ask about charges and be your own advocate for transparency.
Frequently Asked Questions About Vetco Total Care Animal Hospital
What services does Vetco Total Care Animal Hospital in Bastrop offer?
They provide wellness exams, vaccinations, dental care, surgery, and more for pets.
What are the operating hours of Vetco Total Care Animal Hospital?
They are open Monday to Thursday and Saturday from 8:00 AM to 6:00 PM and closed on Fridays and Sundays.
Where is Vetco Total Care Animal Hospital located in Bastrop?
The hospital is located at 739 Hwy 71 W A, Bastrop, TX 78602.
Can I book a vet appointment online at Vetco Total Care Animal Hospital?
Yes, you can book an appointment online through their Petco website or via the Petco app.
Does Vetco Total Care Animal Hospital have wheelchair-accessible facilities?
Yes, they have wheelchair-accessible entrances and restrooms but no accessible seating.
Is there a Petco store near Vetco Total Care Animal Hospital?
Yes, there is a Petco pet store and groomer located nearby, making it convenient to shop for pet supplies after your visit.
What shopping options are available near Vetco Total Care Animal Hospital?
Nearby shopping includes T.J.Maxx for clothing, HomeGoods for furniture and home goods, and Hobby Lobby for arts and crafts.
Are there dining options close to Vetco Total Care Animal Hospital?
Yes, you can visit Garcia's Mexican Food Restaurant, DoubleDave's Pizzaworks, Wingstop, or Sertinos Coffee nearby for a meal or coffee.
What fitness or outdoor gear stores are near Vetco Total Care Animal Hospital?
Academy Sports + Outdoors, a sporting goods and outdoor gear store, is located nearby for all your fitness and outdoor needs.
How can visiting nearby Burleson Crossing benefit Vetco Total Care customers?
Burleson Crossing is a shopping center with parking and various shops, offering convenient amenities for visitors before or after their vet appointment.