Visit your Bastrop Pet Store located at 739 Highway 71 W for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are criticized for being rude and unprofessional.
Cleanliness
The store's cleanliness is inconsistent; some customers report a clean environment, while others mention dirty restrooms and unkempt areas.
Product Availability
Customers frequently express frustration with limited stock and variety of products, particularly for specific pet needs.
Pricing
Many reviews indicate that prices are perceived as high, with some customers feeling that they are being overcharged for certain items.
Grooming Services
Grooming services receive mixed reviews, with some customers praising the staff's work while others report poor experiences and high costs.
KW
kimberly wygant
5 days ago
5.0
The lady at the register was awesome! I so wish I knew her name. 50’sor 60’s shoulder length straight hair, white lady. She went above and beyond helping me with my points. Explained how they work and was actually excited for me to get to use them. I really really appreciated her professionalism, patience and kindness!
DS
Deena Saroyan
Jan 5, 2026
5.0
Compassionate, caring, and competent. Everything I could have hoped for in a crisis. Vet tech Ali is an angel on earth.
EN
Evie Serna Nino
Jan 5, 2026
5.0
I found what I needed for my fur baby girl's birthday. Cashier was very friendly.
BL
Bunny Lake
Dec 18, 2025
3.0
Went to the Bastrop Petco a couple of days ago to buy some fish and when I approached the salesclerk to ask a very simple question about beta fish, she looked and acted as if I were bothering her. There was no one else in the shop so I’m not sure why she was so flustered. She simply replied that she didn’t know the answer and walked away. I loudly told her that it was ok and that I would just Google the answer.
When I walked up to the counter to complete my purchase, the manager was very gracious and we made small talk. I didn’t mention anything about my interaction with the salesperson as she just wasn’t worth the hassle. I did however mention that I heard there was a Petsmart being built just across the street at the new shopping center. I might just make my way over there for future purchases. Shame, too, because I only ever visit Petco maybe once or twice a year and spend a small fortune. Oh, well. Glad there’s going to be another pet store to choose from :)
DS
Debbie Sandoval
Dec 4, 2025
5.0
The manager at the Bastrop, Tx location, Sarah, was absolutely fabulous. She spent time with my daughter and myself going over details on the Green Cheek Conure we were wanting to buy. This included history of the bird, proper training/handling, appropriate food/snacks, and the best way to transfer to the new cage and acclimation. Consequently, the bird (Poppy) is happy, healthy and thriving. She's already learning new tricks, songs and trying new words.
We went back and purchased the Sun Conure, and Jessica was wonderful working with us on the transfer. Such knowledgeable avian staff. Recommend to anyone looking for a healthy, well-behaved bird.
Does the Petco Bastrop location have a vet hospital?
No, Petco Bastrop does not have a full-service vet hospital.
Does Petco Bastrop offer vaccinations?
Yes, Petco Bastrop provides vaccinations.
Does Petco Bastrop offer curbside pickup?
Yes, curbside pickup is available at Petco Bastrop. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Bastrop Petco?
Hamster and guinea pig prices vary by location. Call your Bastrop Petco at 5123215800 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Bastrop sell dogs?
No, Bastrop Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco Bastrop offer for pet health?
Petco Bastrop provides vaccinations and expert training services but does not have a full-service vet hospital.
Can I order products online for pickup at Petco Bastrop?
Yes, Petco Bastrop offers curbside pickup for eligible products.
What are the operating hours of Petco Bastrop?
Petco Bastrop is open Monday to Saturday from 9:00 AM to 9:00 PM, and on Sunday from 9:00 AM to 8:00 PM.
Does Petco Bastrop sell dogs or cats?
No, Petco Bastrop does not sell dogs or cats. However, customers can meet local adoptable dogs and cats through the Petco Love program.
Are hamsters and guinea pigs available at Petco Bastrop, and how much do they cost?
Availability and prices for hamsters and guinea pigs vary; please call Petco Bastrop at 512-321-5800 for current information.
Is same day delivery available for orders from Petco Bastrop?
Yes, Petco Bastrop offers same day delivery for eligible products.
How can nearby places help me plan my visit to Petco Bastrop?
You can visit Vetco Total Care Animal Hospital nearby for veterinary services not offered at Petco Bastrop, or enjoy a meal after shopping at nearby DoubleDave's Pizzaworks or Tecuen coffee shop.
Are there other retail stores near Petco Bastrop for a convenient shopping trip?
Yes, you can find T.J.Maxx, Lowe's Home Improvement, HomeGoods, and Five Below nearby for department store, home improvement, and discount shopping.
Where can I find nearby dining options to visit before or after Petco Bastrop?
Nearby dining options include Garcia's Mexican Food Restaurant, Wingstop, and DoubleDave's Pizzaworks, offering a variety of cuisines to enjoy.
Does Petco Bastrop provide wheelchair accessible services?
Yes, Petco Bastrop has wheelchair accessible entrance, parking, and restrooms to accommodate customers with accessibility needs.