Petco

4.1
1025 reviews

About

Pet StorePet supply storeAquarium ShopPetco
Visit your Bastrop Pet Store located at 739 Highway 71 W for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
739 Hwy 71 W A, Bastrop, TX
78602, United States

Hours

Reviews

4.0
1,009 reviews
5 stars
540
4 stars
215
3 stars
110
2 stars
52
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are criticized for being rude and unprofessional.

Cleanliness

The store's cleanliness is inconsistent; some customers report a clean environment, while others mention dirty restrooms and unkempt areas.

Product Availability

Customers frequently express frustration with limited stock and variety of products, particularly for specific pet needs.

Pricing

Many reviews indicate that prices are perceived as high, with some customers feeling that they are being overcharged for certain items.

Grooming Services

Grooming services receive mixed reviews, with some customers praising the staff's work while others report poor experiences and high costs.
  • KW
    kimberly wygant
    5 days ago
    5.0
    The lady at the register was awesome! I so wish I knew her name. 50’sor 60’s shoulder length straight hair, white lady. She went above and beyond helping me with my points. Explained how they work and was actually excited for me to get to use them. I really really appreciated her professionalism, patience and kindness!
  • DS
    Deena Saroyan
    Jan 5, 2026
    5.0
    Compassionate, caring, and competent. Everything I could have hoped for in a crisis. Vet tech Ali is an angel on earth.
  • EN
    Evie Serna Nino
    Jan 5, 2026
    5.0
    I found what I needed for my fur baby girl's birthday. Cashier was very friendly.
  • BL
    Bunny Lake
    Dec 18, 2025
    3.0
    Went to the Bastrop Petco a couple of days ago to buy some fish and when I approached the salesclerk to ask a very simple question about beta fish, she looked and acted as if I were bothering her. There was no one else in the shop so I’m not sure why she was so flustered. She simply replied that she didn’t know the answer and walked away. I loudly told her that it was ok and that I would just Google the answer. When I walked up to the counter to complete my purchase, the manager was very gracious and we made small talk. I didn’t mention anything about my interaction with the salesperson as she just wasn’t worth the hassle. I did however mention that I heard there was a Petsmart being built just across the street at the new shopping center. I might just make my way over there for future purchases. Shame, too, because I only ever visit Petco maybe once or twice a year and spend a small fortune. Oh, well. Glad there’s going to be another pet store to choose from :)
  • DS
    Debbie Sandoval
    Dec 4, 2025
    5.0
    The manager at the Bastrop, Tx location, Sarah, was absolutely fabulous. She spent time with my daughter and myself going over details on the Green Cheek Conure we were wanting to buy. This included history of the bird, proper training/handling, appropriate food/snacks, and the best way to transfer to the new cage and acclimation. Consequently, the bird (Poppy) is happy, healthy and thriving. She's already learning new tricks, songs and trying new words. We went back and purchased the Sun Conure, and Jessica was wonderful working with us on the transfer. Such knowledgeable avian staff. Recommend to anyone looking for a healthy, well-behaved bird.

Frequently Asked Questions About Petco

Does the Petco Bastrop location have a vet hospital?

No, Petco Bastrop does not have a full-service vet hospital.

Does Petco Bastrop offer vaccinations?

Yes, Petco Bastrop provides vaccinations.