This profile is uncertified and using publicly sourced data
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Business Details
About
Pet Store
Paws on Chicon is your local Austin pet supply store, offering a wide selection of premium, wholesome dog and cat food. We also offer unique pet specialty items like dog treats, cat supplies, and other services. Our premium pet foods are sold at a fair price, including dry, canned, raw, freeze-dried, and dehydrated foods for all your pet needs. We also have private self-serve dog washes. Paws on Chicon is owned by an Eastside resident who saw the need for an independent pet retail store that started on Chicon St in Austin and has now expanded. Please come in and see why we have been named Best Austin Pet Store since we opened in 2018.
Location
Hours
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 7:00 PM
Sunday10:00 AM - 6:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.