Paws on Chicon is Austin, Texas's one-stop shop for everything pet-related. Since 2018, they have offered a curated selection of high-quality, wholesome dog and cat food, along with an assortment of treats, toys, and supplies for dental care and grooming. Their specialty, house-made soft-serve doggy and kitty froyo, is a delightful treat for furry friends. Customers can take advantage of the fully-equipped self-serve pet washing suites, provided with shampoos and conditioners, to give their dogs a thorough clean while enjoying a complimentary beverage. Paws on Chicon also offers a variety of birthday treats and cakes, making every pet's special day extra special.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.