Brand Certified
Vetco Total Care Animal Hospital
4.3(343 reviews)
Certified by Vetco Total Care Animal Hospital • Mar 01, 2026
Business Details
9828 Great Hills Trl, Austin, TX
78759, United States
Certified by Vetco Total Care Animal Hospital • Mar 01, 2026
(737) 228-1436
Certified by Vetco Total Care Animal Hospital • Mar 01, 2026
https://stores.petco.com/tx/austin/vet-hospital-austin-tx-444.html
Certified by Vetco Total Care Animal Hospital • Mar 01, 2026
About
Certified by Vetco Total Care Animal Hospital • Mar 01, 2026
VeterinarianAnimal HospitalPetco
Visit an animal hospital near you at 9828 Great Hills Trl, offering full-service veterinary care for dogs and cats. Our Petco Vet Hospital is staffed by licensed veterinarians providing comprehensive medical care to support your pet’s health at every stage of life.
Veterinary services include routine wellness exams, preventive care, diagnostics, sick pet visits, and ongoing treatment plans tailored to your pet’s needs. With a focus on compassionate care and convenient access, our veterinary hospital helps you make confident decisions about your pet’s health.
Schedule an appointment today to visit a trusted veterinary hospital near you.
Details
- Requires appointmentAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingNot available
Location
Certified by Vetco Total Care Animal Hospital • Mar 01, 2026
Vetco Total Care Animal Hospital
9828 Great Hills Trl, Austin, TX
78759, United States
Hours
Certified by Vetco Total Care Animal Hospital • Mar 01, 2026
Reviews
4.3
343 reviews
5 stars
251
4 stars
29
3 stars
12
2 stars
7
1 star
44
What are people saying?
AI-generated from recent customer reviews
Staff Competence
Many customers praised the staff for being knowledgeable, caring, and attentive to their pets' needs, particularly highlighting individuals like Ciara and Dr. Dror.
Customer Service Issues
Several reviews mentioned poor customer service experiences, including rude staff interactions and difficulties with appointment scheduling and follow-ups.
Pricing Transparency
Customers expressed concerns about misleading pricing and unexpected charges, indicating a need for clearer communication regarding costs.
Mixed Experiences
While many customers had positive experiences, others reported negative interactions, particularly regarding the handling of anxious pets and perceived lack of empathy from some staff.
- RNRudy NegreteJan 17, 20261.0What’s the point of making an appointment if it’s going to take forever?
- MAMichael AbalajonJan 10, 20265.0Great Vetco clinic at Petco Great hills. My cat Greyson loves coming here. He’s become so friendly to the staff and vet there. They do their services well and you are being given great recommendations.
- SSSalsa King SalsaNov 21, 20255.0Very helpful, kind & caring, guiding me through the process of letting my baby boy rest in peace for eternity.
- JKJeremy KingOct 9, 20251.0I'd have given this place zero stars if I could. Dr Drawer is a joke. I had his heartworm medicine refilled here back in July. I go in today to pick up his refill and its for a less body weight than the last medicine we had purchased. How is that even possible. Then when I brought it to his attention, he told me I had to bring my dog in for an appointment to weigh him even though he was just seen 3 months ago... ill be finding a different vet for sure!
- AFAlexis FordSep 20, 20255.0I love Dr. Dror and his vet tech, Sierra! Luna is my first dog and has been with me for the last 9 years. She is now around 13 years old, so she is quite advanced in age. Although I have a medical background, it is very different from knowing the ins and outs of medicine for my dog. I feel that Sierra and Dr. Dror are very informative as well as transparent with their pricing versus other vets who can be quite cryptic as your dog ages. I have been to Vetco quite a few times in the last two years after switching vets, and I can say that all doctors have been equally informative and transparent! I do have an issue with my dog aging and can become emotional (as anyone would), but Sierra, especially, made me feel comfortable talking about the things Luna needs to continue to keep her quality of life. When making an appointment online, be sure that you are booking with the TOTAL CARE Vetco rather than the vaccine clinic. I made this mistake, but wasn't greeted with friendly service from the vaccine clinic, specifically, as I was with Dr. Dror's team. Otherwise, I will be continuing to take my pets here!
Frequently Asked Questions About Vetco Total Care Animal Hospital
Where is Vetco Total Care Animal Hospital located?
Vetco Total Care Animal Hospital is located at 9828 Great Hills Trl, Ste 400, Austin, TX 78759.
What types of pet care services are offered at Vetco Total Care Animal Hospital in Northwest Austin?
They offer wellness exams, vaccinations, dental care, surgery, and comprehensive pet care tailored to your pet's needs.
What are the hospital's usual hours of operation?
Vetco Total Care Animal Hospital is open Tuesday, Wednesday, Friday, and Saturday from 8:00 AM to 6:00 PM, and closed Monday, Thursday, and Sunday.
Do I need to make an appointment to visit Vetco Total Care Animal Hospital?
Yes, appointments are required, but you can also walk in for a free healthy weight and microchip check.
How can I book an appointment with Vetco Total Care Animal Hospital online?
You can schedule an appointment online through their booking page at https://www.petco.com/webapp/wcs/stores/servlet/PetcoVetBookingView?store_number=444.
Is Vetco Total Care Animal Hospital wheelchair accessible?
Yes, it has a wheelchair accessible entrance and restroom, but no wheelchair accessible seating is available.
Does Vetco Total Care Animal Hospital have a relationship with Petco?
Yes, Vetco is part of Petco's services and can be booked via the Petco app or website.
What pet-related stores are near Vetco Total Care Animal Hospital?
Nearby pet stores include Petco - Aust-North and Just Food For Dogs, both offering pet products and grooming services, which can be convenient for pet owners visiting the hospital.
Are there dining options near the Vetco Total Care Animal Hospital?
Yes, nearby dining options include Elevation Burger, Bullritos, Qdoba Mexican Grill, La Madeleine French Bakery & Café, Texadelphia, and Honest Mary's for a variety of cuisines before or after your visit.
What other services or shops are located close to Vetco Total Care Animal Hospital?
Nearby, you'll find several beauty salons and spas like Chi Nail Bar & Spa, Honeycomb Your Hair, and Nails Bar and Spa, as well as retail shops such as T.J.Maxx and Great Hills Market, which might be convenient during your visit.
Brand Certified Facts from Vetco Total Care Animal Hospital
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