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Petco

4.3
(393 reviews)

Business Details

7010 W Hwy 71, Austin, TX
78735, United States
(512) 712-7121

About

Pet StorePet supply storeAquarium ShopPetco
Petco is your trusted pet store near you in Austin. Visit your local Petco at 7010 W Hwy 71 for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats. If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet. This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department, Self-Service Dog Wash, making it a one-stop pet shop for products and services. Visit your Austin Petco today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
7010 W Hwy 71, Austin, TX
78735, United States

Hours

Reviews

4.3
393 reviews
5 stars
268
4 stars
56
3 stars
21
2 stars
11
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff interactions is mixed; while some customers praised friendly and helpful employees, others reported rude or unprofessional behavior.

Grooming Issues

Several reviews highlighted significant dissatisfaction with grooming services, including poor handling of anxious dogs and unsatisfactory grooming results.

Cleanliness and Stock

The store is generally reported as clean, but there are frequent complaints about out-of-stock items and issues with product quality, particularly in the pet food section.

Positive Experiences

Despite the negative feedback, many customers expressed satisfaction with specific staff members and services, particularly in training and certain grooming experiences.
  • CC
    Cielo
    Feb 11, 2026
    5.0
    Leelu, was phenomenal helping me and my husband and our big girl, Nahla, with a bath, full services, above and beyond professional. It is so hard to give a Rhodesian Ridgeback/ Mastiff a bath, and they have the most clean store. Leelu was phenomenal and they went above and beyond to set up and also recommend healthier bone alternatives. A+++++++++
  • EC
    Eiliana Castaneda
    Jan 28, 2026
    5.0
    Everyone was welcoming as soon as we entered. An associate offered to help me make a decision on some clippers. They even went the extra mile to show my kiddos a new pet eel they had received. My boys were over the moon and it was more than just a “to do” stop. The check out associate was kind and very helpful.
  • VV
    Vivi1967
    Jan 4, 2026
    1.0
    The dog food section has a horrible moth infestation. Moths flying around and larva cocooning on all the food bags. Staff said it was an issue with a pet food supplier, but I went to other stores and have never seen anything like it. Check the outside of your bags very carefully for caterpillars in cocoons (or, preferably, go somewhere else).
  • CJ
    Colman de Jong
    Dec 17, 2025
    5.0
    B was great. Our pups first visit went well because of their professionalism and ability. What a great find! Thanks B and Petco staff.
  • BC
    Bree Coward
    Nov 28, 2025
    1.0
    So to be clear you can hold dog training and vet appointments in this petco but not prescription diets. Please either provide what you advertise for petco or shut down this location

Frequently Asked Questions About Petco

Does the Petco West Oak Hill location have a vet hospital?

No, Petco West Oak Hill does not have a full-service vet hospital.

Does Petco West Oak Hill offer vaccinations?

Yes, Petco West Oak Hill provides vaccinations.

Brand Certified Facts from Petco

Petco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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