Business Details
About
Pet StorePet supply storeAquarium ShopPetco
Visit your Austin Pet Store located at 1000 E. 41st Street for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
851 reviews
5 stars
481
4 stars
166
3 stars
88
2 stars
37
1 star
79
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the staff for being helpful and friendly, others reported rude or dismissive interactions.
Grooming Issues
Numerous reviews highlighted poor grooming experiences, including long wait times, unprofessional behavior from groomers, and unsatisfactory results.
Animal Care Concerns
Several customers expressed concerns about the care and conditions of animals in the store, noting issues such as dead fish and inadequate enclosures for small pets.
Store Cleanliness
While some customers found the store clean and well-organized, others reported ongoing cleanliness issues, particularly in relation to animal enclosures.
Product Availability
Customers noted that the store often runs out of popular items, leading to frustration when trying to find specific products.
- MVMary Lou ViveirosDec 24, 20255.0My favorite Indian Restaurant, if you like spicy try the vindaloo red garlic naan.
- BLBob LucasDec 22, 20255.0Customer service is amazing
- GAGarret AutryDec 18, 20251.0What a horrible experience
- RRRDec 15, 20255.0Kind, attentive, clean store
- TGTerence GleesonDec 9, 20251.0Despite waiting for over 20 minutes and then asking the cashier for assistance, there were no staff on the floor. I was unable to purchase the fish, heater and plants that I came for. There were several dead fish among the betta containers, further establishing the neglect and indifference of staff.
Frequently Asked Questions About Petco
Does the Petco Hancock location have a vet hospital?
Yes, Petco Hancock has a full-service vet hospital.
Does Petco Hancock offer vaccinations?
Yes, Petco Hancock provides vaccinations.
Does Petco Hancock offer curbside pickup?
Yes, curbside pickup is available at Petco Hancock. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Hancock Petco?
Hamster and guinea pig prices vary by location. Call your Hancock Petco at 5124190311 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Hancock sell dogs?
No, Hancock Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is the Petco Hancock location located?
Petco Hancock is located at 1000 E 41st St, Ste 820, Austin, TX 78751.
What are the operating hours of Petco Hancock?
Petco Hancock is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 9:00 AM to 8:00 PM.
Does Petco Hancock offer veterinary services?
Yes, Petco Hancock has a full-service vet hospital for your pet's health needs.
Can I get vaccinations for my pet at Petco Hancock?
Yes, vaccinations are available at Petco Hancock to help keep your pets healthy.
Does Petco Hancock provide curbside pickup and delivery options?
Yes, Petco Hancock offers both curbside pickup and same-day delivery services for your convenience.
Does Petco Hancock sell dogs or cats?
No, Petco Hancock does not sell dogs or cats, but you can meet adoptable pets through Petco Love events at the store.
How can customers reach Petco Hancock for questions or appointments?
You can contact Petco Hancock by phone at +1 512-419-0311 or visit their website for more information.
What nearby veterinary services are available close to Petco Hancock?
Nearby vet options include Vetco Total Care Animal Hospital and Abraham Veterinary Clinic, offering additional pet care services close to Petco.
Are there other pet stores near Petco Hancock where I can shop?
Yes, other pet stores nearby include Petco Aust Central and Just Food For Dogs for diverse pet supply needs.
What local amenities are near Petco Hancock that customers might visit before or after shopping?
Customers can visit nearby places such as Jason's Deli for a meal, 24 Hour Fitness for a workout, or Twin Liquors for drinks around their Petco visit.