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Petco

4.1
(871 reviews)

Business Details

1000 E 41st St, Austin, TX
78751, United States
(512) 419-0311

About

Pet StorePet supply storeAquarium ShopPetco
Petco is your trusted pet store near you in Austin. Visit your local Petco at 1000 E 41st St for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats. If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet. This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Hospital, Aquatics Department, making it a one-stop pet shop for products and services. Visit your Austin Petco today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1000 E 41st St, Austin, TX
78751, United States

Hours

Reviews

4.1
871 reviews
5 stars
495
4 stars
168
3 stars
88
2 stars
38
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting exceptional service experiences.

Grooming Issues

Numerous reviews reported poor grooming experiences, including long wait times, unprofessional behavior, and unsatisfactory results.

Animal Care Concerns

Several customers expressed concerns about the care and conditions of animals in the store, noting issues with cleanliness and proper housing.

Product Availability

Customers frequently mentioned issues with stock levels, particularly regarding specific pet foods and live animals.

Mixed Experiences

While some customers had positive experiences, others reported significant dissatisfaction, indicating inconsistency in service quality.
  • AH
    Amber Hale
    4 days ago
    4.0
    A little under staffed but still very helpful and priced reasonably for most stuff
  • JM
    jorge marquez
    Feb 19, 2026
    2.0
    I had my twin bestie try and get herself a fish and she was denied. She was looking forward to being a mom and leaping into this next chapter of her life. Floor was clean so that's why I gave it 2 stars
  • AR
    Arianna Ray
    Feb 13, 2026
    1.0
    This store has the absolutely worst customer service. From grooming to check-out. The manager Darrell, doesn't seem to know their own company policies and is just blantely rude, when they don't have to. Another customer had to explain their online pickup process to me because of just how abrasive they were being. Not to mention, Petsmart is significantly cheaper. Keep your good energy flowing and just go somewhere else.
  • SP
    sherlyn presley
    Feb 10, 2026
    5.0
    They had sales on a dog leashes
  • WK
    who knew
    Jan 31, 2026
    1.0
    Nothing pisses me off more than going to a place that advertises a service on line(self service dog wash)and after traveling quite a distance your told it's not available even though you can see the damb thing there. So I continue on my travels and decide to give them a second chance at Hancock center which is also advertised and they don't have one either. SO STOP WITH THE FALSE ADVERTISEMENT.

Frequently Asked Questions About Petco

Does the Petco Hancock location have a vet hospital?

Yes, Petco Hancock has a full-service vet hospital.

Does Petco Hancock offer vaccinations?

Yes, Petco Hancock provides vaccinations.

Brand Certified Facts from Petco

Petco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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