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Petco

4.2
(586 reviews)

Business Details

14010 US-183, Austin, TX
78717, United States
(512) 331-5874

About

Pet StorePet supply storeAquarium ShopPetco
Petco is your trusted pet store near you in Austin. Visit your local Petco at 14010 US-183 for quality pet food, supplies, and essentials for dogs, cats, and other pets. This convenient pet supply store offers everything from everyday nutrition to toys and treats. If you’re searching for dog food near you or reliable pet supplies, our knowledgeable team is here to help you choose what’s right for your pet. This Petco location also offers Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department, making it a one-stop pet shop for products and services. Visit your Austin Petco today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
14010 US-183, Austin, TX
78717, United States

Hours

Reviews

4.2
586 reviews
5 stars
346
4 stars
119
3 stars
48
2 stars
19
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some praising friendly and helpful staff, while others report rudeness and poor treatment, especially in the grooming and fish departments.

Grooming Quality

Several customers expressed dissatisfaction with grooming services, citing poor handling and care of pets, while others praised specific groomers for their excellent work.

Store Condition

Customers noted issues with cleanliness and organization in the store, including dirty conditions and poor stock management.

Product Availability

While many customers appreciated the variety of products available, some reported specific items being out of stock or difficulties with online order fulfillment.
  • JA
    Joyce Arcila
    Feb 17, 2026
    1.0
    I’ve been a loyal customer for years, but I’m extremely disappointed with PETCO grooming services. I consistently pay for the deluxe package for my large, long-haired dog, yet she’s only being groomed for about one hour. Anyone with a big dog knows that proper washing, drying, and grooming takes much longer than that. This has now happened more than three times. As a long-time customer, I expected better care and consideration. Unfortunately, I can no longer trust their service or the people who work here.
  • RK
    Rex Kitchens
    Feb 11, 2026
    2.0
    Couldn't find anyone for help
  • GB
    GEMINI The Best
    Feb 11, 2026
    1.0
    They vet almost dropped my micro puppy that was under a pound into the table they didn't want to see him when I brought him there because he was 6 weeks old even tho I brought him because I had a concern about him .. they attempted to take his temp but in his ear lol but we all know that's not how it's done and his ears was also to small lol never will bring a pet to them worst experience ever
  • AB
    Ameka Brown
    Feb 8, 2026
    1.0
    Really bad customer service at the grooming center. I do not recommend going here.
  • MM
    Mark Mcdonald
    Feb 5, 2026
    5.0
    It was very nice that an employee said hello,and asked if he could gelp us. We were there to pick up something ordered online. Could not have a better experience Thank you

Frequently Asked Questions About Petco

Does the Petco Austin location have a vet hospital?

Yes, Petco Austin has a full-service vet hospital.

Does Petco Austin offer vaccinations?

Yes, Petco Austin provides vaccinations.

Brand Certified Facts from Petco

Petco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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