Business Details
About
Pet StorePet supply storeAquarium ShopPetco
Visit your Austin Pet Store located at 14010 Us-183 for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
576 reviews
5 stars
341
4 stars
119
3 stars
48
2 stars
18
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the helpfulness and knowledge of staff, there were significant complaints about rude behavior from some employees, particularly managers.
Grooming Experience
The grooming services received mixed reviews; some customers were very satisfied with the care their pets received, while others reported poor treatment and mishandling.
Store Condition
Several reviews highlighted issues with cleanliness and organization within the store, including dirty conditions and poor stock management.
Product Availability
Customers noted a good selection of pet products, but there were complaints about items being out of stock or mislabeling of animals.
- KMKaila Mermaid3 days ago5.0Kind and personable staff. Used to work at a Petco myself, very clean, well stocked and faced store. Love coming here
- EPELIUVIS DOMINGUEZ PONSJan 4, 20261.0Llegué a la tienda y al parecer cambian las políticas sin pleno aviso, 6:20 pm y no quisieron venderme unos peces porque ellos no venden después de las 6:00pm, faltando aún 1 hora para cerrar la tienda.
- MMMattJan 2, 20265.0Very friendly staff, good stock of needed products, on the small side but easy to navigate because of that. Ideal neighborhood pet supply store.
- YSYermek SDec 31, 20255.0Great store. Coral was especially helpful. She gave us a masterclass on how to buy and take care little fish. Thanks.
- JAJulia AucheyNov 30, 20255.0Before visiting this location we tried two other Petcos to find a specific dog toy. All shops said they had it in stock online but couldn’t find it in the store. We asked for help here at Lakeline and Zach went above and beyond by searching through all clearance bins and found the very last one of the toys at the very bottom of one of them! We’re grateful for Zach, he’s ann asset to the business, and will always remember this experience. Thank you!!
Frequently Asked Questions About Petco
Does the Petco Austin location have a vet hospital?
Yes, Petco Austin has a full-service vet hospital.
Does Petco Austin offer vaccinations?
Yes, Petco Austin provides vaccinations.
Does Petco Austin offer curbside pickup?
Yes, curbside pickup is available at Petco Austin. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Austin Petco?
Hamster and guinea pig prices vary by location. Call your Austin Petco at 5123315874 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Austin sell dogs?
No, Austin Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
Where is the Petco Austin location situated?
Petco Austin is located at 14010 US-183, Ste 430, Austin, TX 78717.
What are the operating hours of Petco Austin?
Petco Austin is open Monday through Saturday from 9:00 AM to 8:00 PM and Sunday from 10:00 AM to 7:00 PM.
Does Petco Austin offer veterinary services?
Yes, Petco Austin has a full-service vet hospital and also provides vaccinations.
Can I use curbside pickup or delivery services at Petco Austin?
Yes, Petco Austin offers curbside pickup and same-day delivery services for eligible products.
Does Petco Austin sell dogs or cats?
No, Petco Austin does not sell dogs or cats, but you can adopt pets through the Petco Love program partnered with local animal welfare organizations.
How can I check prices and availability for hamsters and guinea pigs at Petco Austin?
Prices vary by location. Call Petco Austin at 512-331-5874 or visit the companion animal website for up-to-date information.
Are there other pet stores or grooming options near Petco Austin?
Yes, Petco - Austin/Lakeline is nearby and offers pet store and grooming services for your convenience.
Is there a veterinary clinic close to Petco Austin for additional pet healthcare?
Yes, the Vetco Vaccination Clinic is nearby, providing veterinary services in the area.
What nearby shopping centers can I visit when I go to Petco Austin?
The Homestead Shopping Center and Homestead S.C. are close by and offer a variety of retail and dining options to explore.
How can nearby points of interest enhance my visit to Petco Austin?
You can combine your Petco visit with stops at nearby places like the Maui Medspa for relaxation, or bring your kids to The Little Gym of Austin at Lakeline for some fun and educational activities.