Northwest Austin Veterinary Center

4.7
434 reviews

About

Animal HospitalVeterinarianVeterinary PharmacyPet Vet Care Centers
Since 1990, Northwest Austin Veterinary Center has been providing families and their furry companions with genuine, quality veterinary care. We are a full-service veterinary hospital, and provide a wide variety of quality services to help keep your pets in optimal health, such as vet wellness exams, pet vaccinations, dental care, and veterinary internal medicine. We also have an in-house diagnostics vet lab, to help catch and treat arising health issues early. Our team wants you to feel comfortable trusting us with your cat or dog's care. At Northwest Austin Veterinary Center, we are an established hospital and will always treat your pets as our own.

Details

  • RestroomAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Northwest Austin Veterinary Center
11846 Jollyville Rd, Austin, TX
78759, United States

Hours

Reviews

4.7
434 reviews
5 stars
389
4 stars
15
3 stars
5
2 stars
5
1 star
20

What are people saying?

AI-generated from recent customer reviews

Staff Care

Many customers praised the staff for their kindness, patience, and genuine care for pets, highlighting their ability to connect with anxious animals.

Veterinary Expertise

Several reviews noted the veterinarians' thoroughness, knowledge, and willingness to explain procedures and options without pushing unnecessary treatments.

Communication Issues

Some customers expressed dissatisfaction with communication regarding costs and treatment plans, feeling that they were not adequately informed or listened to.

Mixed Experiences

While many reviews were positive, there were notable negative experiences, particularly with specific veterinarians, indicating inconsistency in service quality.

Affordability

Customers appreciated the reasonable pricing for services, especially in comparison to other clinics, although some felt transparency about costs could be improved.
  • SS
    Sam S
    6 days ago
    5.0
    Our dogs have been going to NAVC for many years now. We've seen many veterinarians there and they're all very thorough and knowledgeable. What prompted me to write this review now is the visit we had today with Dr C. We've never met him before. He was so wonderful and thorough with our beloved dog. He took time to really listen and go over everything with us. Will definitely request Dr. C for any future appointments.
  • MH
    Marisa Hernandez
    Dec 19, 2025
    5.0
    Everyone was very helpful and took such great care of my puppy, they also gifted her a toy. Definitely recommending to others and visiting again!
  • LL
    Lauren Elizabeth Lightfoot
    Nov 10, 2025
    1.0
    This place used to be great until they went corporate. I used to take my senior dogs here because they cared so deeply and they really listened. Now it’s just checking off the boxes and doing what corporate told them to do which inhibits their actual care for your pet. Our Vet that we saw here left because of the corporate system and opened his own independently owned clinic. I suggest only going to independently own veterinary clinics where they actually care and listen to you.
  • TB
    Tia Battie
    Nov 7, 2025
    5.0
    Everyone here is so kind and patient with my dog. She’s very anxious, but they were able to connect with her and calm her down. Love this place.
  • AK
    alyssa kay
    Oct 23, 2025
    5.0
    Dr Everette Simmons saw my elderly dog, between my mom and I we have 6 dogs and I have never been to a better vet! Everyone in the clinic was super sweet and handled her with care. I took another animal to a different clinic for the same treatment where it was over $250 and only came out of pocket $90 here with no insurance. We will definitely be back!

Frequently Asked Questions About Northwest Austin Veterinary Center

What services does Northwest Austin Veterinary Center offer?

Northwest Austin Veterinary Center provides comprehensive veterinary care including wellness exams, vaccinations, dental care, veterinary internal medicine, and in-house diagnostic lab services.

Where is Northwest Austin Veterinary Center located?

It is located at 11846 Jollyville Rd, Austin, TX 78759, USA.