Business Details
About
Animal HospitalVeterinarianVeterinary Pharmacy
Since 1990, Northwest Austin Veterinary Center has been providing families and their furry companions with genuine, quality veterinary care. We are a full-service veterinary hospital, and provide a wide variety of quality services to help keep your pets in optimal health, such as vet wellness exams, pet vaccinations, dental care, and veterinary internal medicine. We also have an in-house diagnostics vet lab, to help catch and treat arising health issues early. Our team wants you to feel comfortable trusting us with your cat or dog's care. At Northwest Austin Veterinary Center, we are an established hospital and will always treat your pets as our own.
Details
- RestroomAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Northwest Austin Veterinary Center
11846 Jollyville Rd, Austin, TX
78759, United States
Hours
Reviews
4.7
432 reviews
5 stars
387
4 stars
15
3 stars5
2 stars5
1 star
20
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their kindness, compassion, and thoroughness in handling their pets' needs.
Professionalism
The clinic is noted for its professionalism, with several reviews highlighting the knowledgeable and attentive nature of the veterinarians and staff.
Communication Issues
Some customers reported dissatisfaction with communication, particularly regarding costs and treatment options, leading to feelings of being unheard or dismissed.
Pricing Concerns
While many found the pricing reasonable, there were complaints about unexpected charges and lack of transparency regarding costs.
Mixed Experiences with Vets
Feedback varied significantly regarding specific veterinarians, with some customers expressing dissatisfaction with their interactions while others praised their expertise and care.
- LLLauren Elizabeth LightfootNov 10, 20251.0This place used to be great until they went corporate. I used to take my senior dogs here because they cared so deeply and they really listened. Now it’s just checking off the boxes and doing what corporate told them to do which inhibits their actual care for your pet. Our Vet that we saw here left because of the corporate system and opened his own independently owned clinic. I suggest only going to independently own veterinary clinics where they actually care and listen to you.
- TBTia BattieNov 7, 20255.0Everyone here is so kind and patient with my dog. She’s very anxious, but they were able to connect with her and calm her down. Love this place.
- AKalyssa kayOct 23, 20255.0Dr Everette Simmons saw my elderly dog, between my mom and I we have 6 dogs and I have never been to a better vet! Everyone in the clinic was super sweet and handled her with care. I took another animal to a different clinic for the same treatment where it was over $250 and only came out of pocket $90 here with no insurance. We will definitely be back!
- MBMaggie BrownOct 14, 20255.0Having recently moved to the area, we had to find a new Vet quickly when our 4 year old dog became suddenly ill. It was unnerving to start her care with new people but we were immediately put at ease by the care and knowledge Dr. Simmons showed. As Maple’s condition progressed, Dr. Craciun continued her care and saw us through some very difficult weeks. We are forever grateful to this team, especially Dr. C, for how well they cared for our sweet Maple in her final weeks, the many times Dr. C went above and beyond to talk with us and provide guidance and support on his days off, and the love and compassion we were shown during a really hard time.
- DTDung TranOct 12, 20255.0The office let me reschedule twice for my dog appointment. Since he is very aggressive and protective of me , I kept him in my car until it was time to see the doctor. The staff would come get him from me and took him to the back to treat his ear infection. After the visit I was allowed to take him to my car then settle the bill
Frequently Asked Questions About Northwest Austin Veterinary Center
What services does Northwest Austin Veterinary Center offer?
Northwest Austin Veterinary Center provides comprehensive veterinary care including wellness exams, vaccinations, dental care, veterinary internal medicine, and in-house diagnostic lab services.
Where is Northwest Austin Veterinary Center located?
It is located at 11846 Jollyville Rd, Austin, TX 78759, USA.
What are the operating hours of Northwest Austin Veterinary Center?
The center is open Monday to Friday from 7:00 AM to 6:00 PM, Saturdays from 8:00 AM to 1:00 PM, and closed on Sundays.
Since when has Northwest Austin Veterinary Center been serving the community?
The veterinary center has been serving the Austin community since 1990.
Is the Northwest Austin Veterinary Center accessible for individuals with disabilities?
Yes, it has wheelchair accessible entrance, parking, and restrooms.
How can I make an appointment at Northwest Austin Veterinary Center?
You can book an appointment online through their website at https://nwaustinveterinarycenter.com or call them at +1 512-250-8048.
What types of animals does Northwest Austin Veterinary Center care for?
They provide veterinary care primarily for cats and dogs, treating pets as their own.
What nearby veterinary services are available close to Northwest Austin Veterinary Center?
Nearby veterinary services include Northwest Vet Center, offering additional veterinarian care options.
Are there nearby medical or health services that pet owners might find useful?
Yes, nearby health-related services include Arbor Foot Health Center, Jollyville Pediatrics, and Sonex Therapy, useful for pet owners' personal health needs.
What professional services are available near Northwest Austin Veterinary Center that might benefit customers?
Nearby professional services include Austin Divorce Planners, Donna Andruk Realty Team, and The Hughes Group Wealth Management Partners, which may help with family law, real estate, and financial advising respectively.