Banfield Pet Hospital

Reviews

• AE

  AWALLY E

  Feb 11, 2026
  1.0
  Since 2020 veterinarian cost has gone up 40%. And it's not like hospitals for humans where like most Americans that can't afford it can just go to debt and they will still be able to see you again and again. It's not like in the movies where they provide you with emotional support and give you a hug and give you all these additional resources for financial assistance. I would say reasonable healthcare because that doesn't exist. It's about profit. It's about doing all these unnecessary things sometimes. And a lot of times you don't even get to see the veterinarian in person to have an in-person relationship. I know I won't ever get a pet again. It's way too expensive and I don't like interacting with people that don't smile. I feel very hurt and Angry.
• KG

  Kimberly Gonzalez

  Dec 29, 2025
  5.0
  Margaret and Rebeka were super helpful and nice. Dr. Mayberry was kind and thorough with our cat. I love that we could get an appointment quickly and our cat’s medication was refilled easily.
• KM

  Katie Mayberry

  Oct 6, 2025
  5.0
  My cat, Sophie, who had been with us for over 18 years, had to be laid to rest last Wednesday. It was one of the hardest decisions I’ve ever made in my life. We had quite the attachment to each other and it shattered my heart seeing her not live her best life. So I called around to some places. I’ve shopped at this Petsmart for a couple years now and truly appreciate all the folks there. They are genuine people that love what they do. So it only made sense to bring Sophie to the Banfield hospital attached. The staff at the hospital were great and very empathetic. They all made sure to go over each step of the way and make sure we understood the process. I got to hold my girl until she crossed over and we all had one last round of goodbyes with her. I got to pick up her ashes today and I am blown away by the care and love they put into this. I know it’s an outside company that does it, but whomever they are, thank you. Thank you for promptly giving my cat back, taking the care needed and concentrating on the little details that mean so much. Thank you to the staff for their support and kindness throughout. I would definitely recommend their services to pet owners. I’ll miss my multiple weekly visits to the store, but wish you all well and continued success. Thanks for making Sophie’s final chapter just a little bit easier for me and her family. One suggestion, try to get a bigger room for this type of stuff. My bf is a big guy and we were like sardines in there lol.
• CC

  Cheryl Cordell

  Sep 15, 2025
  5.0
  Teenie died in 2024 & Cowboy this year.
• LG

  laura Grannell

  Sep 10, 2025
  1.0
  I hate everything about Banfield. My sweet Mika died in October of 2024 and I’m still paying for her “policy”. She didn’t have anything major happen like surgery etc. her policy should have covered her while she was ALIVE. No one should EVER have a policy for anything and then continue to have to pay N entire year after they loose a loved one. Shame on you!! Corporate greed!!Dont buy a health policy here. Ever.

Frequently Asked Questions About Banfield Pet Hospital