Veterinary Medical Center of Athens

Reviews

• EN

  Evelyn Neisner

  Feb 21, 2026
  5.0
  Dr. McAlister was extremely professional and took excellent care of my dog when she had a fractured tooth. He made the whole process smooth and stress-free. I would recommend him to anyone looking for outstanding pet care
• TG

  Tyson Grey

  Feb 9, 2026
  2.0
  2 Stars I had an 11:00 AM appointment and arrived early at 10:45 AM. I was told to wait in my car and that I would be called when a room was ready. At 11:10, 11:30, and 11:55 I followed up because I never received a call. Each time I was told there were no rooms available. After waiting over an hour past my scheduled time with no updates or apology, I cancelled and left. Five minutes later, they called saying a room was available and asked me to turn around. I did. After returning, I waited in the exam room another 28 minutes. My pets received their shots at 12:32 PM, and the veterinarian did not come in to speak with me until 12:48 PM — nearly two hours after my original appointment time. I understand that delays happen in veterinary medicine. However, the lack of communication and acknowledgment of the wait was frustrating. A simple update or apology would have made a significant difference. Pricing is fair and they are one of the only options locally, but the scheduling and communication today were disappointing.
• CG

  Chesney Gail

  Feb 7, 2026
  5.0
  Dr. Clay is an angel! Along with the rest of the staff, my dog spent most of the week in the hospital and they took such great care of her! I’m so thankful for every single one of them!
• TT

  Tammy

  Jan 23, 2026
  1.0
  I took my cat in for throwing up. The doctor fear mongers you to do multiple procedures. I paid $640 for these; blood test (which is acceptable) and then he told me my cat needs an X-ray. After the X-ray he said my cat has something lodge in his stomach and said he couldn't identify it and said sonogram (which I paid for) would help. I told him my cat doesn't eat anything other than his food. So all all in all after I paid the bill and took my cat home to monitor him ( I was told surgery might be needed, so he needs to be watched) My cat violently pooped out tape worms... Apparently $640 doesn't include a simple fecal test/fecal sample would have solved the whole thing (which they didn't do) Now I know how they pay for their new building. I'm filling a formal complaint with the Texas Board of Veterinary Medical Examiners, as all others should do. It's a simple Google search and you can file online.This needs to stop..
• KR

  Kelly R

  Jan 16, 2026
  5.0
  This is genuinely the best vet around! I drove from an hour away yesterday bc the customer service is so good. Please don’t ever change the way yall do business! I appreciate the upfront pricing guidance and that I’m always given options on cost and treatment. I know it’s hard to go be an exact estimate but this place always gives me a ballpark idea and has always been right at what they quoted or under. I’ve brought multiple animals here. I love that they are open late without an up charge bc let’s be realistic… you don’t know your animals Is hurt etc until you get home from work or it’s the weekend. Every single time I’ve had to come here all employees have been great including front desk in person and on the phone. I know they are busy but they answer calls promptly and are patient and kind. Special shoutout to Shaelee vet tech we had yesterday- she had us in and out very quickly, was so good with our cat, explained everything step by step and let us know our treatment options up front. She is very kind too. Lastly, please know how much the little things matter. I was in Dec last year with my 16 year old cat that I had to put down while I was 8 months pregnant and the vet that night was so kind too. I was sent a condolence card about a month later and that moment has stayed with me even a year later. Tyall

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