Petco

4.1
1382 reviews

About

Pet StorePet supply storeAquarium Shop
Visit your Amarillo Pet Store located at 2203 S Western St for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
2203 S Western St, Amarillo, TX
79109, United States

Hours

Reviews

4.1
1,363 reviews
5 stars
723
4 stars
338
3 stars
148
2 stars
51
1 star
103

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions in the store, including dirty tanks and bathrooms.

Customer Service

Feedback on customer service was mixed; while some praised friendly and helpful staff, others experienced rudeness and lack of assistance.

Animal Health

Several reviews highlighted concerns about the health of animals sold, particularly fish and small pets, with reports of sick or unhealthy animals.

Grooming Services

Grooming experiences varied, with some customers satisfied while others reported poor service and unsatisfactory results.

Pricing Issues

Customers frequently mentioned high prices and dissatisfaction with pricing practices, including charges for bags and discrepancies in advertised prices.
  • AD
    Angelee Deaton
    Nov 17, 2025
    5.0
    They always have what i need unlike thier competitors.
  • KF
    Kathryn Foster
    Nov 13, 2025
    5.0
    I had a concern with some treats purchased for my cats. The manager was amazing and helped me with my concerns. This is our pet store for everything. Very pleased!
  • SC
    Sara Chambers
    Nov 5, 2025
    5.0
    The workers are always friendly and the store is pretty clean. I found everything I needed.
  • AM
    AJ marie
    Oct 18, 2025
    1.0
    Dirtiest aquarium store I think I’ve ever shopped in tbh. We went in to see their aquarium options and without question the nastiest tanks I’ve ever seen, inside AND out! Not to mention probably the most unhealthy aquatic-life sold in a store, it was honestly sad. Yes it was 50% off but with the health of them I don’t know how they could have morally charged a single red cent for anything in those tanks. Everything was either emaciated and/or riddled with parasites. Mind you: all the coral life was dying if not already dead. I highly recommend spending money else where. And an unrelated opinion… not pointing any fingers.. but a certain staff member could practice better personal hygiene. One staff member has body odor so stout that it could genuinely pierce glass. Just saying..
  • KP
    Kameron Peeks
    Oct 16, 2025
    1.0
    Walked in, no greeting. Walked around fish section for an hour, saw 2 more employees & nothing. In the store for an hour, pass employees twice with no acknowledgement or can I help you? Bathroom absolutely disgusting. Store needs cleaning. An hour of complete & utter LACK & ABSENT customer service.

Frequently Asked Questions About Petco

Does the Petco Amarillo location have a vet hospital?

Yes, Petco Amarillo has a full-service vet hospital.

Does Petco Amarillo offer vaccinations?

Yes, Petco Amarillo provides vaccinations.