Business Details
About
Pet StorePet supply storeAquarium Shop
Visit your Allen Pet Store located at 816 W Mcdermott Dr. for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
961 reviews
5 stars
607
4 stars
203
3 stars
64
2 stars
25
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed regarding customer service, with some praising friendly and knowledgeable staff, while others report rude behavior and lack of assistance.
Staff Knowledge
Several customers highlighted the expertise of specific staff members, particularly in pet care and product recommendations, but there were also complaints about inconsistent knowledge among employees.
Store Cleanliness
The store is generally described as clean and well-stocked, although some customers reported unsanitary conditions in specific areas.
Grooming Services
Grooming services received negative feedback for poor handling and customer service, with multiple reports of dissatisfaction regarding the grooming experience.
Product Availability
Customers appreciate the wide variety of pet products available, but some expressed frustration over stock issues and incorrect product recommendations.
- AEAmber Eaton3 days ago4.0Wide selection of cat products. Especially good for small kittens or welcoming a new feline overlord
- CPChristina PossienNov 10, 20255.0Order ready fast and correct
- NANicole&Joe Bill AccountOct 28, 20251.0Yvonne was rude as hell. Enrolled her eyes when we walked in, then proceeded to slug over to the counter where weirdly enough there were like 4-5 other people..? Idk why they were all standing there glaring but we decided to just get our stuff and go. Unbelievably bad service.
- CCCaoOct 28, 20255.0This is a great store with a wide variety of products for your pets. The staff are very friendly and helpful.
- LJLuis JaramilloOct 7, 20252.0Went to try and adopt a cat on Saturday but no one helped us. We wanted to pet a specific cat and they just ignored us. So much for trying to find them a home
Frequently Asked Questions About Petco
Does the Petco Allen location have a vet hospital?
Yes, Petco Allen has a full-service vet hospital.
Does Petco Allen offer vaccinations?
Yes, Petco Allen provides vaccinations.
Does Petco Allen offer curbside pickup?
Yes, curbside pickup is available at Petco Allen. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Allen Petco?
Hamster and guinea pig prices vary by location. Call your Allen Petco at 9727477040 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Allen sell dogs?
No, Allen Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco Allen offer for pet healthcare?
Petco Allen offers a full-service vet hospital along with vaccination services to keep your pets healthy.
Can I pick up my Petco order curbside at the Allen location?
Yes, Petco Allen provides curbside pickup for eligible products, which you can select on the product's detail page.
What are the Allen Petco store hours?
The store is open from 9 AM to 9 PM Monday through Saturday, and from 10 AM to 8 PM on Sundays.
Does Petco Allen sell dogs or cats for adoption?
No, Petco Allen does not sell dogs or cats, but you can meet adoptable pets through the Petco Love program partnered with local animal welfare organizations.
How can I make grooming appointments at Petco Allen?
You can reserve grooming services online via the Petco grooming reservation link specific to the Allen store.
What are the payment options accepted at Petco Allen?
Petco Allen accepts credit cards, debit cards, and mobile NFC payments but does not require cash only.
Are there any nearby veterinarian hospitals near Petco Allen?
Yes, Vetco Total Care Animal Hospital and vetco total care are nearby veterinarian options you can visit for additional pet medical services.
What nearby stores can I visit after shopping at Petco Allen?
You can visit nearby places like Twin Creeks Village shopping center, Bath & Body Works for beauty supplies, or GameStop for entertainment products after Petco.
Are there fitness centers near Petco Allen where I can work out?
Yes, 24 Hour Fitness and Crunch Fitness gyms are located nearby, great for staying active before or after your pet care visit.
How can nearby businesses like SampleHouse and CandleShop complement my visit to Petco Allen?
After your pet care errands at Petco Allen, you might enjoy shopping for gifts or souvenirs at SampleHouse and CandleShop, just nearby in Allen.