Petco

4.2
589 reviews

About

Pet StorePet supply storeAquarium Shop
Visit your Abilene Pet Store located at 3542 S. Clack Street for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
3542 S Clack St, Abilene, TX
79606, United States

Hours

Reviews

4.2
586 reviews
5 stars
378
4 stars
83
3 stars
42
2 stars
25
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rude or unhelpful interactions.

Product Availability

Customers frequently express frustration over the lack of stock for specific items, particularly dog food and other pet supplies.

Cleanliness

Several reviews highlight cleanliness issues within the store, including dirty floors and unsanitary conditions.

Grooming Services

Grooming services receive positive remarks for quality, but there are complaints about staff handling and communication during appointments.

Pricing Concerns

Customers note that prices can be high, and there are complaints about upselling and unexpected charges.
  • SS
    Sarah Shelton
    Nov 5, 2025
    3.0
    My experience here was Good ?? My first i issue was the check out person did not know the dog bed was on sale. Fortunately I had taken a photo of the sale on the sign at the dog beds. So I got the 30% off. My store account did not pull up at checkout, so I I re-re-gistered. I have registered at least 6 times and when I shop there the next time “they” can’t find an account? We were in the store for 30 minutes seriously shopping for several items and were never spoken to or even noticed. I will shop elsewhere next time. There are other options.
  • AS
    Ari Seats
    Oct 16, 2025
    5.0
    I have gone here a few times being new to the area. I have enjoyed being in the store. Very kind employees.
  • RG
    Reymunda Gehart
    Oct 16, 2025
    1.0
    Everytime I go to Petco like every 2 to 3 weeks or so they never have the dog food for my dog. Not going there no more. How do they expect to have good business.....🤨
  • RF
    Rebecca Fry
    Oct 12, 2025
    4.0
    it's interesting. I got some goldfish for the stock tank.
  • RD
    roger Dalton
    Oct 11, 2025
    5.0
    Staff is friendly and helpful. Products are easy to find. Just wish they had a wider selection of certain products

Frequently Asked Questions About Petco

Does the Petco Abilene location have a vet hospital?

Yes, Petco Abilene has a full-service vet hospital.

Does Petco Abilene offer vaccinations?

Yes, Petco Abilene provides vaccinations.