Petco Grooming

4.6
358 reviews

Hours

Reviews

4.6
352 reviews
5 stars
254
4 stars
66
3 stars
14
2 stars
8
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for their friendliness and helpfulness, while others are criticized for unprofessional behavior and lack of responsiveness.

Grooming Quality

Grooming services received both positive and negative feedback; while some customers were very satisfied with the grooming results, others reported issues with appointments and the quality of service.

Store Environment

The store is generally described as clean, organized, and well-stocked, with many customers appreciating the variety of products available.

Staff Knowledge

Staff members are frequently noted for their knowledge and helpfulness, particularly in providing advice on pet care and products.

Appointment Issues

Several customers experienced problems with appointment scheduling and communication, leading to frustration and dissatisfaction.
  • NS
    Nancy Scott
    Nov 4, 2025
    5.0
    Kind and caring. My Posy is so soft and smells like a cinnamon roll!! They even found her a Fall bandana to complete her look
  • JH
    Jatyra Holmes
    Sep 28, 2025
    1.0
    Absolutely poor customer service. I have tried to give “Janna” multiple tries in order to stay with the same groomer but she has cancelled our appointment once again. The first time, we had arrived to drop our baby off already. She is last minute and this is completely unprofessional. I will not be giving my money to this location ever again. Annoying
  • KH
    Karen Hackl-hunt
    Apr 5, 2019
    5.0
    Love the free puppy playtime!
  • PM
    Phillip Miller
    Mar 10, 2019
    2.0
    Over priced.

Frequently Asked Questions About Petco Grooming

How much is dog grooming at Petco Nashville?

The cost for dog grooming varies by dog depending on their size, coat type and services included. Contact your neighborhood Petco prior to your appointment for an estimated price. A consultation in-person or on the phone is included at the beginning of an appointment to discuss the details of the grooming services to be completed and cost.

How long does dog grooming at Petco Nashville take?

A dog grooming appointment varies by dog size and the services requested. An estimated completion time is provided at the beginning of the appointment. Many of our a la carte services take 5 minutes depending on stylist availability. For a quicker grooming time, you may request the Express service for an additional $12.