Brand Certified
Banfield Pet Hospital
4.0(171 reviews)
Certified by Banfield Pet Hospital • Mar 01, 2026
Business Details
6622 Charlotte Pike, Nashville, TN
37209, United States
Certified by Banfield Pet Hospital • Mar 01, 2026
(615) 353-3800
Certified by Banfield Pet Hospital • Mar 01, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Mar 01, 2026
About
Certified by Banfield Pet Hospital • Mar 01, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Nashville provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Mar 01, 2026
Hours
Certified by Banfield Pet Hospital • Mar 01, 2026
Reviews
4.0
171 reviews
5 stars
113
4 stars
10
3 stars
10
2 stars
4
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with complaints about poor communication and lack of attentiveness.
Care Quality
While some customers praised the care provided to their pets, others expressed serious concerns about misdiagnoses and inadequate treatment.
Appointment Issues
Numerous reviews highlighted difficulties in scheduling appointments, long wait times, and issues with appointment confirmations.
Wellness Plan Concerns
Several customers criticized the wellness plans as being misleading and not providing the expected value, with unexpected costs often arising.
Cleanliness and Environment
Multiple reviews mentioned unsanitary conditions in the clinic, including dirty exam rooms and poor overall cleanliness.
- RYRay YanDec 30, 20251.0Don’t get why they told us to make an appointment for 9 am for a shot when they had surgeries and couldn’t get our dog in until 11:30. Do yourselves a favor and just go to Richland Animal Clinic.
- KSKara StevensonOct 15, 20251.0Drove over 45 minutes to get there with a screaming toddler and a dog who gets car sick in rush hour traffic all for them to refuse to see me because I was 9 minutes late, so I had to drive the 45 (then 55 minutes) BACK home.
- JRJoy RichOct 1, 20255.0Love this pet hospital. Very attentive and caring. They all act as if it's their own pet.
- VTveronica taylorSep 17, 20251.0When my daughter had to put her baby down, she chose Banfield. They were supposed to give her the law prints of her baby,but instead they mailed it without confirming the address and now nee memories are gone forever. !!!! Maybe tell someone how you will deliver something so precious because NOW SHE HAS BAS NOTHING. Thanks a lot for absolutely nothing
- RWRuth WallaceNov 9, 20205.0I use to take my dog bobo to banfield. They sre a very very good pet hospital
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of veterinary services does Banfield Pet Hospital in Nashville offer?
Banfield Pet Hospital provides quality health and wellness care including routine vaccinations, microchipping, dental and surgical care, preventive treatments, nutrition advice, parasite control, spay/neuter, DNA testing, and end-of-life care.
What are the operating hours of Banfield Pet Hospital in Nashville?
The hospital is open Monday through Saturday from 8:00 AM to 6:00 PM and closed on Sundays and major holidays.
Does Banfield Pet Hospital in Nashville offer emergency care services?
No, Banfield does not provide emergency care. However, during hospital hours, you can call for urgent care advice or referrals to emergency hospitals. After hours, please contact your local emergency hospital directly.
Can I get veterinary care online through Banfield?
Yes, Banfield clients with Optimum Wellness Plans can access remote general pet care advice and triage support 24/7 via Vet Chat™ through the Banfield app.
What is included in the Optimum Wellness Plan at Banfield Pet Hospital?
The plan includes annual preventive care such as exams, vaccinations, diagnostics, nutrition consultations, dental care, and discounts on treatments. It automatically renews yearly unless paid in full at enrollment.
How can I pay for my pet's Optimum Wellness Plan at Banfield?
You can spread the cost over 12 months via automatic withdrawals or credit card charges, or pay in full upfront if preferred.
What types of appointments are available at Banfield Pet Hospital?
Banfield offers in-room visits, drop-off appointments where you leave your pet and are contacted when ready, and Virtual Visits for Optimum Wellness Plan clients for convenient remote care.
Is Banfield Pet Hospital located near any pet supply stores?
Yes, Banfield is near PetSmart, which offers pet grooming and pet store services, making it convenient to combine vet visits with pet shopping or grooming needs.
What nearby dining options are available around Banfield Pet Hospital?
Nearby options include McDonald's for fast food and ZENSHI Handcrafted Sushi for sushi dining, allowing you to grab a meal before or after your veterinary visit.
Are there shopping centers close to Banfield Pet Hospital in Nashville?
Yes, Banfield is close to The Avenue Nashville West and Costco, where you can shop for a variety of goods and groceries, which makes it easy to combine errands with your pet's visit.
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