Petco

4.1
1142 reviews

About

Pet StorePet supply store
Visit your Murfreesboro Pet Store located at 2615 Medical Center Pkwy for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
2615 Medical Center Pkwy, Murfreesboro, TN
37129-2257, United States

Hours

Reviews

4.1
1,137 reviews
5 stars
667
4 stars
223
3 stars
96
2 stars
44
1 star
107

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees providing excellent assistance.

Grooming Issues

Several reviews highlighted dissatisfaction with grooming services, including poor quality cuts and lack of attention to customer requests.

Product Availability

Customers noted a good selection of products available in-store, although some expressed frustration over specific items being out of stock or misrepresented online.

Store Conditions

Feedback indicated mixed experiences regarding store cleanliness and organization, with some customers reporting cluttered aisles and unkempt animal habitats.

Appointment Management

Numerous complaints were made about poor management of grooming appointments, including last-minute cancellations and unprofessional handling of customer inquiries.
  • TT
    Tara Thompson
    Nov 12, 2025
    1.0
    I bought 5 fish from here so far. Only one from a different tank survived so far. I had asked multiple times what was going on with them- finally someone helped us ( super sweet guy btw not why its one star). We spent so much money on new product for the tank because we wanted it fixed. Just for us to be told when we come again and explain what's happening that they think the fish are contaminated. No sectioning off just letting people still buy them after 4 of them dying off in the span of a couple days of each other. DO NOT BUY THEM UNLESS THEY STATE THEY HAVE BEEN CLEARED OF DISEASES COMPLETELY. Save yourself the heartache and the money they will get you to spend when your tank isnt the issue in the first place. Refund or not, this isnt ok. I had talked to at least 4 or 5 folks who worked there about it and no one evern bothered to say hey something isnt right.
  • MC
    Melissa Caudill
    Nov 9, 2025
    1.0
    We have 3 small dogs. They were supposed to be groomed (bath & brush). They came out basically looking the same! Still dirty spots on 2 of their ears. The reply when I complained was “Well they had grass and something sticky in their ears” So…a dog grooming salon can’t get a small dachshund clean???? $145 later we will be giving them a bath ourselves. This is our first bad experience with Petco…and our last. We won’t be back. Very disappointing.
  • SH
    Stacey Holmes
    Nov 6, 2025
    1.0
    Dakota has horrible customer service and the store is in bad shape I would stay away from this petco shop the other in Spring Hill or Nashville
  • LG
    Linda Gutierrez
    Oct 25, 2025
    5.0
    Great store with many items I need for my aquarium babies.
  • FB
    Fonda A BLAIR
    Oct 22, 2025
    5.0
    I so appreciate the invaluable assistance I received by one of the top employees at the store. at Petco. He took the time to share major advice to me over my changing from Science Diet to Blueway. I so appreciate his advice and he has always been so kind and helpful to me every time I go into the store. The young man at the cash register that rang my purchase out is so professional and such a delight as well. Several times I have had to ask for assistance to get what I need, not being sble to reach the products. Today, I got my products quickly. I am so thankful these 2 men are helpful. I am always in a rush when I come.there in-between appointments. They are outstanding employees of Petco. Sincerely, Rev. Fonda Blair

Frequently Asked Questions About Petco

Does the Petco Murfreesboro location have a vet hospital?

No, Petco Murfreesboro does not have a full-service vet hospital.

Does Petco Murfreesboro offer vaccinations?

Yes, Petco Murfreesboro provides vaccinations.