Brogli Lane Weaver & Alexander Animal Hospital

Reviews

• BK

  Bren Keith

  Dec 17, 2025
  1.0
  I would not recommend this veterinary office. The vet caring for my sick dog completely overlooked serious changes in his condition with fatal consequences. Would it have saved him had she been more conscientious? I don’t know, but when you get a cheerful message that your dog is doing well only to arrive 2 hours later to pick him up and find his condition grave/terminal clearly there’s an issue with the care he received. I regret ever bringing him to this office. I wish I’d taken him back to the ER, but you expect your regular vet’s office to be able to provide care or else refer you to a higher level facility if needed. Instead, I lost my sweet boy. Edit: Regarding the front office staff, they never seemed overly friendly. I had taken my boy to the ER on Sunday and Monday night he was not improving even though I was giving him all the meds from the ER. I called Brogli Office Tuesday at 0700 and they said if I could be there by 8 they would see him. Apparently they see ‘emergencies’ between 7-8? They kept my dog for the day Tuesday to give meds and IV fluids and I picked him up at the end of the day. I asked the vet/Dr if I needed to come back the same time on Wednesday morning and she said bring him in between 8-9. I arrived with a very sick dog on Wednesday morning at 08:15. Apparently, they expect you to come between 7-8 but the doctor told me I could come between 8-9. I got dirty looks from the front office staff who checked me in. I sat with my VERY sick dog in the waiting room from 08:15 until 09:15 when the tech came out to get him. I felt I was being punished and made to wait even though I had done as I was directed to do. I asked the tech to relay my concern about the lack of urine output and the fact he was completely ‘zonked’. I was very concerned about his mental status. She said, ‘oh it’s just the gabapentin’. He’d had no meds since I picked him up 16 hours ago! My dog was looking much sicker than when I first brought him the day before. Do they even look at the animals? Clearly something else was going on. The new symptoms were completely ignored or simply disregarded and only addressed when another vet took over his care just prior to my arrival to ‘pick him up’ Wednesday afternoon and ONLY then when I pointed out the lack of urine output! The care in my opinion was negligent, bordering on malpractice. How do you give IV fluids for 2 days and ignore the fact there’s been ZERO urine output? Edit: The response from Brogli Clinic does not represent the facts. At no time was referral to a higher level of care mentioned. I was the one who said I would take him back to the ER. When picking up my boy on Wednesday only Dr. Schramm was in attendance. Her concern was his ‘lungs’!!! She wanted to send him home and to bring him back the next morning. I took one look at him and doubted he would survive until the next morning. He looked that bad. I told her I would take him to the ER. It was at this point I questioned her about his urine output. She looked surprised and questioned the techs who told her he’d had no urine output since he arrived for his care on Tuesday morning and I told her he’d had none at home either. I agreed for her to do labs- the results were, among other readings, BUN greater than 130 and a creatinine too high for the machine to give a value. It was at this point Dr S told me Hank could not recover, he’d had no urine output for at least 36 hours and I should consider euthanasia. He was obviously full of toxins. He looked so sick, was suffering and struggling. The memory of how bad he looked gives me nightmares. I trusted you people to take care of him! Dr Pate had left a VM just 2-3 hours prior to all this saying that Hank was ‘fine’. No diarrhea and vomiting! Yay! Unfortunately, his kidneys were failing the entire time he was in her care and she completely missed the signs. I consider this NEGLIGENCE. Did she even look at him? I ASKED to speak to speak to both vets when I picked up Hank’s remains on Friday. Dr Pate still seemed oblivious to her part in the loss of my much loved boy.
• KB

  Kaila Belt

  Nov 18, 2025
  1.0
  DO NOT TAKE YOUR PETS HERE. We went in for our normal check-up and Dr. Schram felt a lump on my dog's shoulder. I was so surprised because we love on her all day and never felt it, and it was the size of a half dollar. She offered to draw fluid from the lump and send it to pathology, which I would have done regardless, and that was $400. Fast forward to when she called to give me the results from the lab less than a week later and she said "consistent with a sarcoma". I told her how surprised I was because it had already shrunk down the size of a pea, and we thought it was more likely a seroma (caused by trauma) and that maybe she had hit her shoulder on the steps or stung by one of the many wasps in our yard. She said we needed to schedule surgery to remove it. Of course when the "C word" cancer is thrown around, we are scared and expect the provider to give us ALL RELEVANT INFORMATION AND DIFFERENTIAL DIAGNOSES. We scheduled the surgery, they cut 3 inches down my dog's shoulder and chest (mind you this is a 20lb dog!) and reportedly cut everything out "all the way down to the muscle". She was in so much pain the next day I couldn't stand it. I even called the next day to report how much pain she was in, and they just said it was normal instead of offering her more pain relief. So then several days later, we get the result that is WAS NOT a sarcoma. At first I was just relieved my dog didn't have cancer, but then it started to click. I read about sarcomas and how it is NOT NORMAL for them to RAPIDLY SHRINK. Surely as a medical provider she is aware of this, and she did not use ANY CLINICAL JUDGEMENT to say if it's shrunk that fast we'd be cautious to preform surgery and instead to monitor it or even do a punch biopsy and send off more samples before NEEDLESSLY CUTTING INTO MY DOG. Surgery has SO MANY RISKS involved. STROKE. INFECTION. DEATH. She took medications she's never had before and could have reacted to. When I called the office I spoke with the office manager, who I had a calm conversation with while she took notes and even SHE told me she was so sorry this happened, and she would have Dr. Brogle call to talk about what happened to my dog. When he called me, he went on defense and kept interrupting me over and over and was argumentative. He gave me some jargon on how he's "discussed the case with several colleagues and they all would have done the same thing." I call bull. He wouldn't have taken the time to discuss it if he didn't think malpractice was a possibility here. This would be MALPRACTICE in a human. Period. He kept talking over me and when I interrupted him and he said something about it, I said "why is it okay for you to keep interrupting me then?" I told him I wanted copies of her medical records, and he HUNG UP ON ME. THIS PRACTICE PUT MY DOG IN DANGER AND CHARGED ME THOUSANDS OF DOLLARS FOR IT. DO NOT BRING YOUR PETS HERE. *******EDIT: they sent me her medical records and WOULDN'T YA KNOW, THE FINAL PATHOLOGY REPORT SAYS CONSISTENT WITH "SEROMA" AS I, A NON-VETERINARY PERSON, SUSPECTED BASED ON A QUICK GOOGLE SEARCH. DON'T TAKE YOUR PETS HERE!****** ****EDIT #2: They replied to my review stating-----" While this discrepancy between initial cytology and final histopathology is understandably confusing, it is a known limitation of cytology. Cytology is an important diagnostic tool but does not always align perfectly with full tissue pathology, which is why the removal and submission of the entire mass for confirmation is routinely recommended when cancer is suspected."------ literally contradicts itself. It's actually thinking backwards. So if a "known limitation" of test is that it can be inaccurate, it further proves my point that additional testing like a punch biopsy or bw for tumor markers should have been done before performing a surgical procedure. Why would you routinely use an inaccurate "diagnostic tool" with "known limitations" and not follow up with additional testing before going forward with a treatment plan when the "tumor" was shrinking on its own? Just don't take your pets here.
• JB

  Jacob Belt

  Nov 18, 2025
  1.0
  This was one of the worst customer-service experiences I’ve ever had with an animal clinic. Dr. Brogli (who answered the phone) was blunt, dismissive, and incredibly rude from the start. Before I could even finish explaining why I was calling, he hung up on me. If this is how they treat people seeking help for their pets, I can’t imagine what the rest of the experience is like. Completely unprofessional and unacceptable. I will never use this clinic again, and I strongly recommend looking elsewhere.
• AB

  Ally Badger

  Nov 18, 2025
  1.0
  Extremely unprofessional. They will make you think your animal is sick when they aren't even sure themselves and it will cost you more money with unnecessary procedures. They will call you after the surgery to tell your animal was never sick to begin with. Then they will hang up on you if you ask questions about it. Money grabbing facility with poor ethics
• AB

  Andrew Belt

  Nov 18, 2025
  1.0
  I had a very disappointing experience with this animal clinic. When I called with a simple question, the person on the phone was unexpectedly rude and seemed annoyed that I needed help. Before I could even finish explaining my situation, they hung up on me. I understand clinics can get busy, but there’s no excuse for treating people—or their pets—this way. I won’t be returning and definitely wouldn’t recommend this place based on how I was treated.

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