Animal Medical Center

Reviews

• TL

  Tito Lozano

  1 day ago
  5.0
  I’ve unfortunately had to bring my dog here twice for injuries, and both times the service was exceptional. The staff is incredibly patient and caring; they took the time to explain every detail of the treatment plan, ensuring I felt completely informed. They have definitely earned my trust, and I’ll be bringing my other pets here for their regular checkups from now on.
• JH

  Judy Hamer

  5 days ago
  1.0
  I will never return to this place! My cat clearly needed emergency care-I called ahead and confirmed that once my granddaughter arrived with my cat-that my cat would be seen as an emergency visit. I was told yes and even give mine and my cat's info so that they could take him straight back. My granddaughter checked in around 4:30pm and I arrived from Nashville around 5:45 and my cat was never taken back. Even after I got there and showed the staff how lethargic he was and CLEARLY needed to be seen ASAP-they still had me wait another 30 minutes or so. Once we were called back-I asked them to please start fluids as they run their tests/x-rays, etc. INSTEAD the "vet" obviously punctured my cat's throat and LITERALLY BROUGHT HIM BACK INTO THE ROOM AS HE WAS BLEEDING OUT AND CHOKING AND DYING!!! INSTEAD OF PERFORMING LIFE SAVING PROCEDURES!! She tried to convince me that my cat's belly was full of blood and it ruptured-NO IT WAS NOT-I FELT IT DAILY! Then she switched it to "oh he must have gotten into poison"-I HAVE NO POISON IN MY HOME (my cat was strictly indoor only). Then when questioned about how he bled to death-the vet literally walked out of the room and left the premises! The vet tech had to keep texting her as she would not return while I was there. The vet literally killed my cat! THEN-when they bring my his body-his two front paws were wrapped with medical tape-once I unwrapped them there were NO injection marks-no shaved hair-nothing-just tape wrapped around them for "looks" apparently! To add insult to injury-I paid for my cat to be cremated and have never heard anything about his remains since. When I called and asked-I was given a number to some place that never answers or returns call. The voicemail recording never even states who I've called. Please-for the love of your pet-DO NOT BRING THEM HERE!!!! I still cry over my cat and over the fact that I made the worst decision ever by thinking they could help him! NEVER AGAIN!
• KS

  Kala Savage

  Jan 24, 2026
  4.0
  I am very grateful for what you guys do. I’m appreciative for the sense of urgency from Alex, who triaged my pup right away. The staff did a great job updating me through the night about the status of my dog. The reason for 4/5 stars is strictly bc the amount of stress they kept putting in the money/ costs. It was very uncomfortable, and felt pushy, I overheard a male staff and front desk staff state “The hit the bingo card” after I gave clearance to do what ever it would take to save my dog. It instantly broke my trust, and made me feel like a dollar sign and not a human with an animal in distress.
• TS

  Tracy De Soto

  Jan 22, 2026
  5.0
  I can honestly say without exaggeration that once we found Animal Medical Center, I would only bring our fur babies to them when we had emergencies. We stayed local for routine care because of the drive, but emergencies were ONLY seen by AMC. I made the mistake of bringing one of my babies to a Nashville emergency vet, before I knew about AMC, and it ended up with me losing my baby due to a level of incompetence I found absolutely disgusting. Enough said. The details are too heartbreaking to share and I still can’t write about it without crying, 4 years later. The vets and techs at AMC, who I worked with after this horrible experience, were so kind and so compassionate and so competent, it still brings tears to my eyes to remember them. They were a huge source of wisdom and comfort during one of the worst tragedies of my life, and I will never stop being grateful for their care. We experienced some additional emergencies with other pets after this, and it was never a question of where we should go, only how quickly could we get to Murfreesboro to see the only people we *knew* we could trust with our babies lives. I really do wish I was exaggerating about how bad everyone else is, but I’m not, and it would take too many words to explain it. I no longer even live in TN and I still recommend AMC to anyone living there. I’ve sent people to them from as far away as Chattanooga, and those people have told me they had the same loving, thoughtful experience. Fantastic group of human beings who clearly love animals, will not play games with you, will not lie to you, will be direct with you, and will do everything they can to make sure your fur babies get what they need. I absolutely 100% would trust them with any of my fur babies lives, and I have done that multiple times, and if I could clone these nice people and bring them out here to California, I would in less than a heartbeat. You all are one of the best things in Tennessee and I miss you and appreciate you so much!! Xoxo.
• KJ

  Kileigh Jones

  Jan 22, 2026
  5.0
  From start to finish the entire team was incredible. Thank you guys so much for what you do for our babies.

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