Animal Medical Center

4.1
808 reviews

About

Animal HospitalVeterinarianVeterinary PharmacyEmergency Veterinarian ServicePet Boarding ServicePet Groomer
Animal Medical Center is a full-service pet hospital and 24/7 veterinary emergency center that provides preventive, medical, and emergency care for cats and dogs across Middle Tennessee including Murfreesboro, Nashville, and surrounding communities. From annual checkups and vaccinations to dental care, internal medicine, grooming, and boarding services, Animal Medical Center can provide all the services your dog or cat needs to stay healthy and happy through all life stages.

Details

  • RestroomAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Animal Medical Center
234 River Rock Blvd, Murfreesboro, TN
37128, United States

Hours

Reviews

4.1
808 reviews
5 stars
581
4 stars
54
3 stars
12
2 stars
23
1 star
138

What are people saying?

AI-generated from recent customer reviews

Quality of Care

Many customers praised the staff for their thoroughness, compassion, and ability to save their pets in critical situations.

Communication Issues

Several reviews highlighted poor communication regarding treatment plans, wait times, and updates on pets' conditions.

Pricing Concerns

While some found the prices reasonable, others felt that the clinic was overpriced and suggested unnecessary treatments.

Mixed Experiences

Customers reported a wide range of experiences, from excellent care to severe dissatisfaction, particularly regarding misdiagnoses and perceived negligence.

Staff Attitude

Feedback on staff demeanor was mixed; some praised their kindness, while others criticized rudeness and lack of empathy, especially at the front desk.
  • DH
    Darrell Hall
    2 days ago
    1.0
    I took my senior lab there on a Sunday night, 11/02/2025. She was bleeding out and it was time to euthanize her. Upon arrival I instructed the staff not to do blood work nor anything other than end her life. It was time. When I studied my invoice, #902358, I realized there was a charge of $168.00 for a emergency exam, but there couldn't have been an exam because the vet called me back in under 5 minutes. What could they have possibly done in 5 minutes that costs $168.00?! Their receptionist told me the Office Manager would call me back; that was 10 days ago. This is a scam/shame to charge this outrageous fee at such a terrible time. I would highly recommend not using this business with such practices.
  • LC
    Lily Coster
    5 days ago
    1.0
    As a college student, my funds are already lacking. I took my cat for the alleged $50 first exam, only for it to total out to $332. Taking my kitten to this vet DRAINED me. They added several unnecessary costs without informing what they were for, I never even saw them do half the things that were listed on the receipt. They have told me since my cat is a “rarer breed” he requires more attention. But when I drop my cat off at 7am, I expect to be told a pickup time. Instead I’m confused, so I call back 5 hours later (this surgery typically takes 30 minutes) and was told they had yet to start. I was there before the doors were unlocked yet. How is this possible?? I was told I would receive a phone call at 4-5pm. There is no reason for my cat to be here for almost 12 hours. As a first time cat owner I wasn’t sure if this was typical, so I’ve reached out to multiple other cat owners and was informed that I’ve been overcharged by a SUBSTANTIAL amount, and that this timeline is absolutely ridiculous. I will not be bringing my baby back here.
  • WM
    Wolfe MacReady
    6 days ago
    5.0
    We have thankfully only needed to come a handful of times but every single time, whether emergency, appointment, or walk in has been a perfect experience. The staff are all so pleasant and caring. They treat my pupper Ripley with the topmost attention and love and it helps put my worried mind at ease every time. Cannot say enough nice things about this office and their staff.
  • ML
    Megan Loftis
    Nov 14, 2025
    5.0
    Animal Medical Center literally saved my dogs life. He had surgery at another vet and needed 24/7 care. By the time I got him here, he was not responding. They immediately kicked into gear and over the next 5 days did everything they couod to keep him alive and allow him to recover. The vets and staff truly care and treat them like their own babies - especially Dr. Cade! I felt informed and kept up to date thr whole time. I am forever grateful!
  • RR
    Reanna Richards
    Oct 24, 2025
    5.0
    Our 2 yr old toy poodle started experiencing symptoms of hypoglycemia. We called our local vet’s emergency line (we live in another county), and they told us to keep feeding her honey until she perks up. She was becoming unresponsive, her gums were turning white, her heart rate was rapidly slowing down, she was going stiff, and she wasn’t moving. We called our local vet back, and they essentially told us there’s nothing else to be done. We were watching her die as a healthy two year old. We made a last ditch effort to drive 35 minutes while stuffing honey in her mouth, hoping she will make it. The vet here saved our dog, even after our local vet pretty much brushed us off as if it’s too late. We got there around midnight, and she was put on an IV. Within an hour, she was doing much better! We are so grateful for the vet who listened and helped us! They took us seriously. That is all we could’ve asked for in a vet! They were fast, professional, and the vet was so thorough with explaining her blood work. With it being an emergency vet visit from 12-2am, we were expecting it to be pricey. With all that they had done, the medicines and saving her, we were content with the price.

Frequently Asked Questions About Animal Medical Center

What services does Animal Medical Center provide for pets?

Animal Medical Center offers comprehensive veterinary services including preventive care, medical treatment, emergency care, dental care, grooming, and boarding for cats and dogs.

Is Animal Medical Center open 24 hours?

Yes, Animal Medical Center operates 24/7, providing around-the-clock veterinary emergency services every day of the week.