Germantown Parkway Animal Hospital

Reviews

• ES

  Elise Salvia

  Oct 24, 2025
  5.0
  I have been going to GPAH for over 30 years. GPAH provides exceptional service! Dr. Zinkus and Dr. Mays are superior vets. They ALWAYS are your pets' best advocates. They stay up to date on the newest technologies and treatments in the veterinary world. Not only are Dr. Zinkus and Dr. Mays available to provide extraordinary service, but their GPAH staff is friendly, compassionate, and very competent. Dr. Zinkus, Dr. Mays, and their staff provide customer service with care and compassion and want what is best for their patients. In addition, their clinic is extremely clean and sanitary AND it does not smell. They adhere to the strict American Animal Hospital Association (AAHA) standards. I highly recommend Dr. Zinkus, Dr. Mays, and the GPAH staff for the care and well-being of all pets.
• JK

  Jessica Kutsch

  Oct 24, 2025
  5.0
  I brought my dog in with a complicated and mysterious oral tumor. I received the most compassionate care and attention. Dr. Zinkus was so kind to my dog and husband, who were both anxious about the procedure! I was kept updated throughout the whole process and the vet even called to check on my dog the day after surgery. After the biopsies came back, she called me to explain the results and our options. I absolutely love the doctor and staff!! Highly recommend them to everyone!
• MK

  mia kersey

  Oct 24, 2025
  1.0
  ⭐ When I first took my cat here, I knew exactly what she needed — she had a lesion and some infected teeth that required dental surgery. I brought her in to address the infection and help her eat comfortably. i was happy to find a vet that had in house surgery options. Less stress on my cat. Unfortunately, after surgery she developed severe jaw pain and grinding/clicking that was not present before. Even a month and a half later, she still isn’t eating. I’ve shown videos of her eating with the clicking, and not once has anyone addressed that it might be a TMJ issue. I’ve personally worked in oral surgery for 15 years — it’s a TMJ issue— yet every time I mention it, it’s dismissed. It was confirmed by another vet it was her new issue. I want to be clear that I do not doubt the vets’ surgical skill. My frustration is with how my cat’s post-surgery complications have been handled and the lack of transparency, communication, and appropriate follow-up care. Both vets told me they had never seen this before. Yet one recommended a medication suggesting my cat might be having seizures (only while eating, even though she's still coherent trying to eat) then wanted to rec. a medication with euthanasia listed as a potential side effect at greater than 50%. This is completely inappropriate when the goal is to relieve my cat’s pain and maintain her quality of life. My cat just had dental surgery a month ago, and FIV cat that is slow to heal. They don’t schedule post-op visits, and every visit from then was related to PO comps to her surgery — jaw issues, tube site, or ongoing weight loss — comes with a full charge. Blood work and x-rays were never explained or shown, and surgical details were not shared. Communication is poor; even with her full record, each vet often gives completely different information. You would think paying over $2,000 plus for a surgery you could get follow up care and not be charged for every po visit because she had complications. when she still wasn’t eating, at a follow up visit the vet recommended a short-acting steroid injection to help her eat while her e tube was still in, which did nothing but, instead made her thirsty and hungry when she could NOT eat, causing her to cry almost continuously for three days. I understand that it would have worked IF SHE was able to eat. I had to ask several times for more pain meds, I was doubted she was still in pain, dismissed, yet when I gave the new meds she ate. When my cat ripped out her feeding tube weeks later, I was charged over $600 for check up, pain meds and an x-ray, and no one even checked her tube site, I had to ask. It was the main reason for the visit. Every visit leaves you with more questions than answers. I’m not saying don’t go here, but if you’re hesitant about anything you’re being told, get a second opinion. That’s what I had to do last week, and I was told definitively that it’s her TMJ and that her jaw was opened too wide for too long during surgery. This is why people dont take animals to vets, the cost is already a lot, and charging for every little thing and leaving with more severe issues than when she first came in leaves a unsettling distrust. Its upsetting to try and give your animal help and quality of life and now dealing with added health problems.
• AA

  Amonte Ash

  Oct 18, 2025
  5.0
  They examine my Bella and gave me all the knowledge I needed to get her better. The staff is very friendly and they’re affordable.
• RC

  Robyne Chambers

  Oct 9, 2025
  5.0
  Dr. Zinkus is the best!!! I felt at ease leaving my baby with them! The front staff was wonderful and the techs in the back took the cutest pics of my baby!! I will always take my babies to Germantown Parkway Animal!!

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