Haley Veterinary Practice, LLC

Reviews

• HM

  Hailey Marino

  Nov 15, 2025
  5.0
  By far the best vets office I've ever visited! Attentive and warm staff and Dr haley is the best.
• RR

  RedBaron057

  Oct 14, 2025
  5.0
  We recently moved to town and chose Haley Veterinary to help with our dogs. We've had several visits so far and all have been great. Prices are affordable and they have friendly and helpful staff.
• AK

  Alison Keenan

  Sep 23, 2025
  5.0
  Outstanding Vet practice! Staff are friendly and helpful. They take time with you and your pet and Dr Haley is excellent with all animals. They are great listeners and educators. They really care about you and your pet.
• NH

  Nathan Hansen

  Sep 13, 2025
  5.0
  One of the best vets in Lebanon. Staff is wonderful and welcoming. Doc is very friendly and informative. Easy to understand care needed in emergency situation. Couldn’t ask for more
• SS

  Sydney Smith

  Sep 3, 2025
  1.0
  EDIT: Today I received a phone call from Dr. Haley, and while I appreciate the gesture of reaching out personally .. It really solidified that I will not be coming back with my other animals. Having to hear that there was pretty much no saving Chikn, and reliving losing him again because of a review just really drove home the lack of bedside manners. This practice made mourning my baby so much harder. Please do not reach out to me further. I would just like to mourn Chikn now. ___________________ I know losing patients in this field is already hard enough, and I don't want to seem disgruntled just because my baby wasn't saved. My issue is more with my experience overall. I don't know if my baby could have been saved if he was diagnosed correctly. I don't know if he would have survived a surgery. My bearded dragon Chikn Nubbit went downhill in the span of a day. From eating and basking to black bearded and lethargic. I got off work early and rushed him to Haley. I do appreciate them getting me an appointment right away, I called them and they got me an appointment for 30 minutes later. Which is about the time it takes me to drive there. My main complaint is that I told one of the techs I believe that I would like an X-ray because I was afraid he had eaten a plastic plant in his enclosure. They only had me pay for half the X-ray with the boarding. They decided not to do the X-ray until the following day. Chikn passed away that night. I don't know if he would have even survived surgery but it is so disheartening that we were treating with antibiotics when that X-ray could have changed the trajectory of his treatment. I waited for several hours the next day for a phone call updating me on Chikn's status. I know vet offices get hectic so I wasn't upset about that. Eventually I called in and spoke with Dr Haley who let me know he accidentally dialed the wrong number earlier, and meant to tell me Chikn didn't make it. I know it's hard to deliver that news but it felt so cruelly casual. Up to this point they had also been misspelling Chikn's name. When I came to pay for memorial paw prints and cremation, I wrote down his name for them to make sure it was written correctly on the memorial. It was not. I know his name is unique but losing a pet is hard enough, worse when having to correct staff on their name on 4 different occasions. Thankfully the name plate on the paw print memorial was a sticker so I could remove it and create my own name plate. Come to today when I'm cleaning out his enclosure finally and find he had in fact eaten pieces of a plastic plant. Vets aren't psychic and can't know everything .. but I really do wish a patient who was described as critical could have had tests done the same day. Losing a pet is never easy, but I really felt like my mourning could have been helped by a little more compassion. I feel like I'm left with so many what ifs and regrets. Like I should have advocated more for him to get the tests done. Money wasn't a factor. I just wanted to save him. I do believe they do good work and have saved animals. But I still had to call in myself to find out Chikn Nubbit didn't survive the night, and had to redo his memorial because his name was still misspelled. It feels like a unfitting end for a loved pet.

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