Petco

4.3
915 reviews

About

Pet StorePet supply storePetco
Visit your Knoxville Pet Store located at 4908 Kingston Pike for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
4908 Kingston Pike, Knoxville, TN
37919-5111, United States

Hours

Reviews

4.3
909 reviews
5 stars
560
4 stars
188
3 stars
70
2 stars
27
1 star
64

What are people saying?

AI-generated from recent customer reviews

Grooming Services

Mixed reviews on grooming services, with some customers praising the groomers while others reported negative experiences, including mishandling and poor outcomes.

Customer Service

Generally positive feedback on customer service, with many customers highlighting friendly and helpful staff.

Product Selection

Customers appreciate the wide selection of pet products available, although some noted higher prices compared to competitors.

Store Condition

The store is often described as clean and well-organized, but some customers mentioned disorganization and issues with specific areas like the fish section.
  • ML
    Marjorie Landwehr
    5 days ago
    4.0
    I was disappointed in the lack of cat toys, but the sales ladies were awesome!
  • TW
    Tyler Walden
    Jan 2, 2026
    5.0
    I absolutely love shopping at Petco! The assistant manager, Braden, and the general manager, Michael, are both incredibly accommodating and knowledgeable. They have an awesome selection of betta fish, and even though their overall fish supply isn’t the largest, what they do have is always healthy and thriving. They’re not afraid to make things right and always go out of their way to be accommodating, even if you weren’t initially their customer. Their expertise in fish care is top-notch, and I genuinely prefer this store over any other Petco or PetSmart around. Big thumbs up to Michael and Braden! Written by Tyler.
  • AA
    angela anderson
    Dec 22, 2025
    5.0
    They have isopods! Im trying to peice together a bio active enclosure for my ball python. Isopods haven't been the easiest to locate in Knoxville however Petco does sell them. I was pleased to see that the isopods weren't sold just in a tiny cup, they do have a popular brand there that is like that, they were in a large container with substrate and absolutely alive! There wasn't just a few but a ton in there, including some tiny babies! We are new to snake owning however after some experiences, Petco is the place I will be returning to for our pets needs.
  • JW
    Jared Watkins
    Dec 20, 2025
    5.0
    Ava in the grooming salon is impeccable. I’ve had my poodle for nearly 4 years now, she has had countless grooms and I have NEVER gotten near as many compliments on her haircut. I also don’t think Scout (my dog) has ever been happier after a groom than when I picked her up from this one. Obvious she loves dogs and she is very talented as well. 10/10 recommend.
  • RD
    Rebecca Domina
    Dec 11, 2025
    5.0
    Took my two pups to PetCo. One for a full grooming and the other only for bath and nails. Both are rescue dogs. I gave Madeleine certain instructions and she followed them. It’s hard to first time groom dogs and get it right. She did an excellent job with both of them. I have two healthy, happy well groomed pups. The booking process was easy and the staff was very friendly.

Frequently Asked Questions About Petco

Does the Petco Knoxville location have a vet hospital?

Yes, Petco Knoxville has a full-service vet hospital.

Does Petco Knoxville offer vaccinations?

Yes, Petco Knoxville provides vaccinations.