Petco

4.3
905 reviews

About

Pet StorePet supply store
Visit your Knoxville Pet Store located at 4908 Kingston Pike for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
4908 Kingston Pike, Knoxville, TN
37919-5111, United States

Hours

Reviews

4.3
899 reviews
5 stars
554
4 stars
184
3 stars
70
2 stars
27
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting positive interactions during their visits.

Grooming Issues

Several reviews expressed dissatisfaction with the grooming services, citing poor handling of pets and negative experiences.

Product Availability

Customers appreciated the store's good selection of pet products, although some noted specific shortages in certain categories.

Store Condition

Feedback indicated that the store could be disorganized and messy at times, impacting the shopping experience.

Positive Experiences

Overall, many customers reported enjoyable shopping experiences and expressed loyalty to the store despite some issues.
  • AN
    Allyson Neal
    Nov 16, 2025
    5.0
    Sales associates are very friendly and helpful. Good selection and prices. Great place to shop for all your fur babies needs.
  • AP
    Alex Perez
    Nov 15, 2025
    5.0
    The staff here are friendly. They have a wide selection of pet products. The place is clean and well organized. I'm definitely going back there again.
  • IA
    Islam Amer
    Oct 22, 2025
    5.0
    Is it the best staff in KX and best prices? I had a great experience from talking in the phone till I am in store. Thanks for all nice staff!
  • AM
    Andin McLaughlin
    Oct 20, 2025
    5.0
    The only store in Knoxville who sells my ferrets food now. Without them I don’t know what I’d do
  • KG
    Keirsten Garrett
    Oct 18, 2025
    1.0
    This review is for the grooming department. I've taken my dog to get bathed at Petco for a while and they've always done great. On this day though I brought a second dog we recently adopted that was a lot of work due to matting. An hour after dropping him off I got a call that they couldn't work with him anymore and I would get the rundown of what was done once I picked him up. There was no work done, I'm not sure what the barrier was that he was sat aside for an hour before they tried to bathe him which they said he was so stressed they couldn't do so. I ended up taking him to an actual dog groomer and within 2 hours he was ready for pickup and was reported to have done perfectly aside from some hesitation. I had dropped off my second dog which they've had before just for a bath. When I picked him up I already knew something was off, beside the fact he actually smelled good lol, but he barely even wagged his tail when they walked him out to us when usually I get half jumps and some vocal excitement. He's been reluctant to get up since we got him home, he's not even 3 years and loves to play outside which he takes encouragement just to get up to go potty. The next day hes started limping and nipping when we try to check his paw. Thanks PetCo for the upcoming vet bill!!! I don't know what you did to my dogs while unattended by me but PetCo can count on us not returning and discouraging others from going here. There's a more credible and dog friendly grooming business just down the road for the same if not cheaper prices.

Frequently Asked Questions About Petco

Does the Petco Knoxville location have a vet hospital?

Yes, Petco Knoxville has a full-service vet hospital.

Does Petco Knoxville offer vaccinations?

Yes, Petco Knoxville provides vaccinations.