Brand Certified
Banfield Pet Hospital
4.2(298 reviews)
Certified by Banfield Pet Hospital • May 03, 2026
Business Details
214 Morell Rd, Knoxville, TN
37919, United States
Certified by Banfield Pet Hospital • May 03, 2026
(865) 769-7969
Certified by Banfield Pet Hospital • May 03, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • May 03, 2026
About
Certified by Banfield Pet Hospital • May 03, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Knoxville (West Town) provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • May 03, 2026
Hours
Certified by Banfield Pet Hospital • May 03, 2026
Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday8:00 AM - 6:00 PM
Sunday10:00 AM - 5:00 PM
Reviews
4.2
298 reviews
5 stars
213
4 stars
31
3 stars
7
2 stars
6
1 star
41
- DDDebbie DavisApr 22, 20265.0They are the best! They seem to love my dog.
- JKJamie KramerApr 22, 20265.0I love this location and their staff. I have been in Knoxville for five years and moved here as an existing Banfield client. Their team’s expert care of my dog helped her to live for over two years with Cushings! They were also so wonderful with arranging her final days with me. I have another dog, so it’s not like we stopped visiting after that, and they continue to help me with my pets through every stage of life.
- JBJulie BoyattJan 31, 20265.0I will update with more details later, but wanted to proclaim the absolute love I have for the staff at this clinic - Dr Bales, Chris and Rachel.
- AMAmanda MillerDec 17, 20254.0I've used Banfield since 2004. I use their optimum wellness plans and am satisfied with the premiums and care that is covered. This particular location i have used since 2007. I've had 4 cats and a dog. Overall I'm very pleased with the care. Almost everyone I've encountered in that time span has been exceptionally knowledgeable and friendly. I just find the wait times to be a little longer than what I'd like. I'd like to be able to check in online before my wellness visits and hopefully eliminate having to wait for/go in a room to get checked in by a tech. Especially for wellness drop off appointments.
- JLJena LewisDec 14, 20255.0I am very particular about my pets care and who treats them. I brought my recently adopted senior cat in Saturday and had the best experience. Dr Canady and Chris the tech were absolutely fantastic with him(he’s a fragile older kitty) and very knowledgeable. Got him signed up for the Senior Wellness Plan too since he needed the works(vaccines and bloodwork). Thank you guys for taking such good care of my babies!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Knoxville (West Town) offer?
Banfield offers preventive care treatments including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, comprehensive examinations, spay/neuter, microchipping, DNA testing, and end of life care.
What are the operating hours for Banfield Pet Hospital in Knoxville?
Banfield Pet Hospital is open Monday through Saturday from 7:30 AM to 6:00 PM and closed on Sundays and certain holidays including Christmas and New Year's Day.
Does Banfield provide emergency care services?
Banfield does not provide emergency care services. You can call during hospital hours for urgent care advice and referrals. Outside of hospital hours, please contact your local emergency hospital.
Can I get veterinary care online at Banfield Pet Hospital?
Yes, clients with Optimum Wellness Plans® can access remote pet care advice and triage support 24/7 through Vet Chat™ on the Banfield app.
What is included in the Optimum Wellness Plan at Banfield?
The Optimum Wellness Plan includes annual preventive care such as full exams, vaccines, diagnostics, nutrition and dental care consultations, with automatic renewal every 12 months.
How can I schedule an appointment at Banfield Pet Hospital in Knoxville?
Appointments can be scheduled online through Banfield's website or by using their scheduling links on their Apple or Android apps.
Is Banfield Pet Hospital in Knoxville welcoming to LGBTQ+ clients?
Yes, Banfield Pet Hospital welcomes LGBTQ+ clients and provides an inclusive environment.
What nearby stores can I visit while at Banfield Pet Hospital Knoxville?
Nearby stores include PetSmart for pet supplies and grooming, Old Navy for clothing, Kirkland's and Knoxville Wholesale Furniture for home goods, Sephora for beauty products, and Kohl's for clothing and children’s apparel.
Where can I find pet grooming and training services near Banfield Pet Hospital?
PetSmart nearby offers pet grooming, pet training, and pet store services, making it convenient for pet owners to combine veterinary visits with grooming or training appointments.
Are there dining options close to Banfield Pet Hospital in Knoxville?
Yes, dining options near Banfield include McAlister's Deli for sandwiches and casual meals, Texas Roadhouse for steak and American cuisine, and Taco Bell for fast food.
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