Banfield Pet Hospital® - Knoxville provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
I will never bring my cats there again
Took her to the Turkey Creek in Eastern Tennessee, brought her in march 1st on a sunday.She's been throwing up no energy since friday.Told them everything what's going on?So off the bat, 1,300 for x rays and blood work?Half hour later, they called, they couldn't do the blood work cuz.She was too spicy!another 230.00 to sedate her. She was there all day.The doctor said there's nothing wrong with her.Everything came back negative. with the test results, her kidneys, everything blood work was fine
Ask the doctor so what is the problem?Why is she sick and throwing up. Her response was, well, she's a cat. things happen. So I end up taking my cat tuesday to another veterinarian. Went inside the office actually got to talk to the doctor because banfield, you're not allowed to go into the office. Right from the beginning, she said my cat was very sick.They're going to do a bunch of blood work and test
There fee 485.00. The doctor called me back.She's got kidney failure.She's not doing good.Blood pressure's very low.We don't know if she's gonna make it.They're keeping her overnight, but banfield tells me sunday.My cat's perfectly fine. So their test didn't pick up that.She had kidney failures and other things.I've been reading people's reviews that they keep their cats in there.All day long, and not even do the work i've had that happen to me too.Also in california with my other cat stressed her out all day and didn't even check on her.And do the work because she said she was too feisty. Shame on you banfield
JO
Joseph Oliveri
Mar 1, 2026
5.0
Great service. Extremely friendly and helpful staff who are true animal lovers.
ML
Michelle Leifheit
Feb 4, 2026
5.0
They're amazing!! So kind and loving to your pet!!!
CM
Cathey Musick
Jan 21, 2026
5.0
They doctor and staff was wonderful. Sadly we had to put our baby down and they did it with such compassion. Highly recommend.
DW
david wilder
Dec 18, 2025
5.0
Great experience. The staff at Banfield took great care of us.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Knoxville provide?
Banfield Pet Hospital offers veterinary services including preventive care, vaccinations, dental care, parasite control, nutrition advice, spay/neuter surgeries, microchipping, DNA testing, and end-of-life care.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield Pet Hospital does not provide emergency care, but urgent care advice is available during hospital hours and referrals can be made to emergency hospitals if needed.
Can I schedule a veterinary appointment online or via app for Banfield Pet Hospital?
Yes, you can schedule appointments online via their website or use the Banfield app available on iOS and Android for easy scheduling.
What are the operating hours of Banfield Pet Hospital in Knoxville?
Banfield is open Monday through Saturday from 8:00 AM to 6:00 PM and Sunday from 9:00 AM to 5:00 PM. The hospital is closed on major holidays such as Thanksgiving, Christmas, and New Year's Day.
What is the Optimum Wellness Plan offered by Banfield?
The Optimum Wellness Plan provides annual preventive care including exams, vaccines, screenings, dental care, and nutrition consultations with flexible payment options. It is not insurance but offers discounted services.
Are appointments required to visit Banfield Pet Hospital?
Yes, Banfield Pet Hospital requires appointments for visits to better serve their clients and their pets.
How can I get remote veterinary advice through Banfield?
Clients with Optimum Wellness Plans can use Vet Chat™ on the Banfield app to get 24/7 general pet care advice and triage support directly from a veterinarian.
What nearby places can I visit before or after my appointment at Banfield Pet Hospital in Knoxville?
Near Banfield, you can visit PetSmart for pet supplies and grooming, Mimi's Cafe for a meal or brunch, and Turkey Creek shopping center with multiple retail and cinema options.
Is there a pet store close to Banfield Pet Hospital for purchasing supplies?
Yes, PetSmart is located nearby and offers pet grooming services and a wide range of pet products, making it convenient to shop for your pet before or after your visit.
Are there any places nearby where I can relax or get beauty services around Banfield Pet Hospital?
Nearby you can visit QQ Nail Lounge for nail and beauty services, and Menchie's for frozen yogurt, perfect for a relaxing break during your visit.
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