This profile is uncertified and using publicly sourced data
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Business Details
About
Pet supply storePet Store
We are Knoxville's largest locally-owned and family operated pet supply store. Serving East Tennessee since 1976. We carry premium dog and cat food including raw, freeze-dried, and fresh pet food brands you won't find at big box stores. Brands include Farmina, Fromm, Open Farm, Primal, Stella & Chewy's, The Honest Kitchen, Zignature, Orijen, Acana, and more. We offer local pet food delivery in Knoxville and surrounding areas, a self-service dog wash (The Spaw), wild bird seed and feeders, farm and livestock feed, and pet bird supplies. Our team is trained in pet nutrition and genuinely loves animals. Shop in-store, online, or call us. We're always happy to help you find the right food for your pet's age, breed, and health needs.
Location
Hours
Monday9:00 AM - 6:30 PM
Tuesday9:00 AM - 6:30 PM
Wednesday9:00 AM - 6:30 PM
Thursday9:00 AM - 6:30 PM
Friday9:00 AM - 6:30 PM
Saturday9:00 AM - 6:30 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.