Business Details
About
Animal HospitalVeterinarianVeterinary PharmacyEmergency Veterinarian ServicePet Boarding ServicePet GroomerPet ServicesKennelPet supply storeDentist
We are a full-service animal hospital with a newly renovated building as well as recently upgraded medical equipment. We are a locally owned and operated business which provides pet owners with top notch healthcare and service.
Location
Hours
Reviews
4.4
203 reviews
5 stars
160
4 stars
12
3 stars3
2 stars1
1 star
27
What are people saying?
AI-generated from recent customer reviews
Staff Care
The staff is frequently described as friendly, caring, and attentive to both pets and their owners.
Professionalism
Many reviews highlight the professionalism and knowledge of the veterinarians and staff.
Emergency Response
There are mixed reviews regarding the handling of emergency situations, with some customers expressing dissatisfaction with the clinic's response.
Pricing Concerns
Several customers noted that the prices for services are high, leading to dissatisfaction with the value received.
Cleanliness
The facility is generally reported as clean and well-maintained.
- DLD LawJan 1, 20261.0I am writing to express my deep concern and disappointment with the recent changes at Fort Henry Animal Hospital. Over the years, this veterinary hospital has been a trusted provider of care for our pets, but the recent changes have significantly impacted our confidence in the services provided. One of the most noticeable changes is the complete turnover in staff. The nurses, specifically Molly and Bella, who were previously a part of this hospital were not only highly knowledgeable but also compassionate and dedicated to the well-being of our animals. Their level of care was excellent in every interaction, and their absence is keenly felt. The new staff members, while polite, do not seem to offer the same level of familiarity, expertise, or personal connection with our pets. Additionally, Dr. Carpenter, who has always provided exceptional care, is no longer with the clinic. She was always thorough, taking the time to explain treatment plans and testing options in a way that gave us confidence in the care being provided. Her compassionate, informative approach made us feel that our pets were in the best hands. In contrast, our recent experience with the new doctor was disappointing. During the consultation, Dr. Kayla dismissed the previous recommendations made by Dr. Sally, labeling them as outdated and unnecessary. She expressed that the suggested testing was both costly and of no significant benefit. This not only raised concerns about the continuity of care but also led to serious doubts about the hospital’s commitment to providing the best possible treatment options for our pets. The shift in medical approach and the lack of consistency in care is troubling. We have been informed that Dr. Carpenter will be returning, but until that time, we do not feel comfortable continuing to seek care at this facility. Our pets are our family and we need to have confidence in their care. I hope that management takes the time to reflect on these recent changes and the impact they have had on patient care. It is unfortunate that such a positive establishment is now headed in a direction that seems to be undermining the quality of service that once set it apart.
- MBMandy BDec 2, 20255.0Friendly, loving staff who care about my pets and me!
- MCMeadow CutlerNov 13, 20255.0Everyone here is very kind, and always eager to help my baby ! Thank you all
- SHShelly HamiltonOct 14, 20255.0Wonderful Pet Hospital! My Kiwi is at ease when arriving, during her checkup, and at the time of her departure which is always a good sign for a pet parent. Fort Henry Animal Hospital Staff are always welcoming and friendly. They care and love your pet as much as you do. Thank you so much Fort Henry Animal Hospital. Thank you, Shelly
- AAAlice AustinAug 11, 20225.0We were tended to immediately as we got there and helpers showed a real interest in Ruby. She was there for a needed checkup and a lot of questions to which we were offered sensible answers. Ruby had a good checkup and we left with fewer concerns about her health.
Frequently Asked Questions About Fort Henry Animal Hospital
What types of services does Fort Henry Animal Hospital provide for pet care?
Fort Henry Animal Hospital offers a range of services including physical exams, preventative health, surgical procedures, dental care, diagnostics, ultrasound, pharmaceuticals and diets, boarding, echocardiography, geriatric care, radiology digital processing, and ear trims.
Where is Fort Henry Animal Hospital located?
Fort Henry Animal Hospital is located at 3786 Fort Henry Drive, Kingsport, TN 37663, USA.
What are the business hours of Fort Henry Animal Hospital?
Fort Henry Animal Hospital is open Monday to Friday from 8:00 AM to 5:30 PM and on Saturday from 8:00 AM to 12:00 PM. It is closed on Sundays.
How can I make an appointment at Fort Henry Animal Hospital?
You can make an appointment by visiting their online reservation page at http://www.forthenryanimalhospital.com/appointment.html or by calling their main phone at +1 423-239-6711.
What payment options does Fort Henry Animal Hospital accept?
They accept American Express, Cash, Discover, MasterCard, and Visa payments.
How can I contact Fort Henry Animal Hospital via email or social media?
You can email them at DrBethSallee@gmail.com or visit their Facebook page at https://www.facebook.com/forthenryanimalhospital.
What should I know about parking or nearby landmarks when visiting Fort Henry Animal Hospital?
Fort Henry Animal Hospital is situated near landmarks like Fort Patrick Henry Lake Bridge and local businesses such as Sparky's Fireworks and Pro Tint, which may help you identify the area when visiting.
Are there dining options near Fort Henry Animal Hospital?
Yes, Sonic Drive-In, a fast food restaurant specializing in burgers, is located nearby for a convenient meal before or after your visit.
What nearby stores can I visit for pet supplies and related needs?
In addition to Fort Henry Animal Hospital's veterinary services, Glitz, Grunge, Grace: TriCities Alternative Gift Shop and The Wicked Plant Shop are nearby for unique gifts and gardening supplies that may be of interest to pet owners.
Is Fort Henry Animal Hospital a locally owned business?
Yes, Fort Henry Animal Hospital is a locally owned and operated business dedicated to providing top-notch pet healthcare and service.