North Madison Animal Hospital

4.7
321 reviews

About

Animal HospitalVeterinarianVeterinary PharmacyPet GroomerPet Boarding ServiceKennelPet Vet Care Centers
Welcome to Our Jackson Animal Hospital! North Madison Animal Hospital is a full-service pet hospital that offers comprehensive medical services for mammals, reptiles, and avian pets in Jackson and the surrounding areas. From routine wellness exams and surgery to internal medicine, our wide range of services can meet all of your pet'sôs health needs in one place. We care for Jackson'sôs companion animals and have developed a reputation over the years for quality, professional care with a compassionate touch. Whether you are bringing your pet in to see us for the first time, or have been counting on our veterinary team for years, we will treat your animal as a member of our family.

Details

  • RestroomAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

North Madison Animal Hospital
243 Oil Well Rd, Jackson, TN
38305, United States

Hours

Reviews

4.7
321 reviews
5 stars
278
4 stars
21
3 stars
5
2 stars
4
1 star
13

What are people saying?

AI-generated from recent customer reviews

Staff Care

Customers consistently praised the staff for their kindness, professionalism, and genuine care for pets.

Communication

Many reviews highlighted effective communication from the staff regarding pet care and treatment options.

Pricing Concerns

Several customers expressed dissatisfaction with unexpected charges and lack of transparency regarding pricing for services.

Cleanliness and Environment

The clinic was frequently described as clean and welcoming, contributing to a positive experience for both pets and their owners.

Emergency Services

The clinic received positive feedback for their responsiveness and care during emergency situations.
  • KC
    Kim Cloyd
    Dec 28, 2025
    5.0
    From the initial phone call to make my kittens appointment, to walking out the door, the staff was amazing. The tech and doctor answered all my questions and took the time to love on my kitten and make things make sense. Highly recommend!
  • MS
    Mary Sikes
    Dec 18, 2025
    5.0
    Cindy was thorough and professional and has a great knowledge base and skill with our birds. She didn't rush and answered all of my questions and concerns. Its sooooooo hard to give a really good experienced avian vet locally. Thank you Cindy Schmidt.
  • OC
    Olivia Carter
    Dec 6, 2025
    5.0
    We recently got a rescue puppy off the streets. A very sweet Australian Shepard. We were looking online for a Vet to take our sweet girl and found North Madison Animal Hospital was running a special for a $25 wellness visit. It was very easy to make an appointment online for that same day later in the afternoon. I have 2 small boys and one has autism. So we have a hard time sometimes going to new places. It was very clean. And the staff were very friendly. They even gave my 3 yr old a coloring book and some crayons to occupy him. After a short wait some more people came in with their fury babies. And they put us in a room to wait separately. Which I was grateful for since it can be overwhelming for my family to be around a lot of new people. They came in and talked to me about what to do for her. Gave me some dewormer and talked about what our next steps were for her health. They even helped me figured out how much to pay that day and then helped me with getting pet insurance for her when we come back next time. Great experience and very patient with my family. We will be going back.
  • EH
    Ella Harris
    Dec 2, 2025
    4.0
    My fur babies have been cared for by NJAC only. We have also used their boarding service with great results. My only concern is they no longer offer senior or military discounts.
  • SP
    susan pizzuto
    Oct 27, 2025
    5.0
    After visiting emergency vet overnight our two dogs went to North Madison Animal Hospital. They were in a grave condition I could not take them home from the emergency vet. The staff and doctors there were heaven sent. I left them blind and not able to walk as a result of a poisoning. They could not see me or walk. They called during the day to talk to me about their progress and they told me to come pick them up right before the office closed for the day. When I first saw them I just could not believe it they were looking at me and I could tell their eyesight was bad and they were happy and not listless at all they were back to being themselves. Thank you so much for giving my dogs back to me!

Frequently Asked Questions About North Madison Animal Hospital

What services does North Madison Animal Hospital offer?

North Madison Animal Hospital provides comprehensive medical services for mammals, reptiles, and avian pets including wellness exams, surgery, and internal medicine.

What are the operating hours of North Madison Animal Hospital?

The hospital is open Monday through Friday from 7:00 AM to 5:30 PM, Saturdays from 8:00 AM to 12:00 PM, and is closed on Sundays.