Business Details
About
VeterinarianVeterinary PharmacyAnimal Hospital
Hixson Pet Wellness Center offers complete veterinary care to the Hixson, TN area, including digital X-rays, in-house lab testing, integrative medicine, pet dental care, surgery, ultrasound imaging, vaccinations, wellness exams, spay and neuter procedures, microchipping, and compassionate end-of-life services.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
151 reviews
5 stars
140
4 stars
4
3 stars1
2 stars1
1 star
5
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Customers consistently praised the staff for their kindness, patience, and genuine concern for pets, creating a comforting environment.
Professionalism
The clinic is noted for its knowledgeable and professional staff who provide thorough examinations and clear communication about treatment options.
Affordability
Many reviews highlighted the reasonable pricing for services, with several customers expressing appreciation for the clinic's commitment to not overcharging.
Customer Service
The staff is frequently described as friendly and accommodating, with many customers appreciating the ease of scheduling appointments and the responsiveness to inquiries.
Mixed Experiences
While most feedback is positive, there are a few negative experiences regarding misdiagnoses and customer service issues, indicating room for improvement.
- VMVictoria Mason4 days ago1.0I've been trying to unsubscribe from emails from this center since 2019 since my dog died... still getting emails... Please remove me from all your subscriptions and I will remove my review. No matter how many times I unsubscribe, I still get emails....
- EFElizabeth Gould FosterNov 15, 20255.0I had a litter of puppies that got their first shots and health check. I will definitely come back, staff was extremely nice and the facility was really nice. Will be back with litter #2
- WWWesNov 14, 20255.0Dr. Jones has taken care of my pets since 2019 and she and her staff have always treated my puppies as if they were elite clients. I know that her staff is completely competent and always cares for my fur babies as if they were their own.
- SJSandilee JohnsonNov 13, 20255.0Really is fear free pet care. Our min schnauzer loves to see Dr Jones and her amazing staff. She had a cyst removed and never even knew it. They are gentle and knowledgeable the only vets for us thanks to Dr Jones and staff we appreciate you ❤️
- MUMike UntNov 2, 20255.0Dr Jones and her staff are some of the kindest, down to earth, and caring people you can meet. The techs and assistants are all genuine animal lovers and very knowledgable in many different areas between everybody. They are always willing to suggest and do what is the absolute best, and everyone has always been extremely communicative and patieny when explaining things.. Their rates are more affordable than many other places, in my experience.
Frequently Asked Questions About Hixson Pet Wellness Center
What services do you offer at your pet wellness center?
Our center provides a wide range of veterinary services including digital radiography, on-site laboratory testing, integrative medicine approaches, dental care, surgical procedures, ultrasound examinations, vaccinations, wellness check-ups, spay and neuter operations, microchip implantation, and compassionate end-of-life care for pets.
How often should my pet have a wellness exam?
We recommend annual wellness exams for adult pets, while seniors (over 7 years old) should be seen twice a year. For puppies and kittens, more frequent visits are necessary in their first year to accommodate vaccinations and growth monitoring.
What is integrative medicine and how can it help my pet?
Integrative medicine is an approach that combines conventional veterinary practices with alternative therapies such as acupuncture, herbal remedies, and nutritional supplementation. This holistic method offers diverse treatment options for various pet health conditions.
What should I bring to my pet's first visit?
For your pet's initial appointment, please bring any existing medical records, current medications, a list of concerns or questions, and your pet's preferred treats. If you're bringing a puppy or kitten, a stool sample would be helpful if possible.
Does microchipping hurt my pet?
Microchipping is a swift procedure that causes minimal discomfort, comparable to a standard vaccination. The process doesn't require anesthesia, and the majority of pets handle it well.
What veterinary services are available at Hixson Pet Wellness Center?
Hixson Pet Wellness Center offers digital radiography, in-house lab testing, integrative medicine, dental care, surgery, ultrasound exams, vaccinations, wellness check-ups, spay and neuter, microchipping, and end-of-life care.
How frequently should I bring my pet in for wellness exams?
Adult pets should have annual wellness exams, seniors twice a year, and puppies or kittens require more frequent visits in their first year for vaccinations and monitoring.
Can you explain what integrative medicine is and its benefits?
Integrative medicine combines conventional veterinary care with alternative therapies like acupuncture and herbal supplements to provide holistic treatment options for pets.
What should I prepare for my pet's first appointment at the center?
Bring your pet's medical records, current medications, any questions or concerns, preferred treats, and a stool sample for puppies or kittens if possible.
Is the microchipping procedure painful for pets?
Microchipping causes minimal discomfort similar to a standard vaccination, requires no anesthesia, and most pets tolerate it well.
What are the Hixson Pet Wellness Center's hours of operation?
The center is open Monday to Friday from 9:00 AM to 6:00 PM, Saturdays from 9:00 AM to 2:00 PM, and closed on Sundays.
What payment methods does Hixson Pet Wellness Center accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Which salons are located near Hixson Pet Wellness Center for grooming or beauty services?
Nearby salons include Mimi's Nail Salon, Techniques Salon, Christines Colour Studio, and xXxtra-Fresh Barbershop, which customers might visit before or after vet appointments.
Are there dining options close to Hixson Pet Wellness Center?
Yes, nearby eateries include Jersey Mike's Subs, Little Caesars Pizza, Soho Hibachi, Moe's Southwest Grill, and One Hundred Hibachi & Sushi, convenient for grabbing a meal around your visit.
What other facilities or stores are near Hixson Pet Wellness Center that clients might find helpful?
Nearby places include ALDI USA grocery store, Medicine Counter Pharmacy, Walgreens, Gold's Gym, and Edward Jones financial services, offering various conveniences in the area.