Petco

4.1
983 reviews

About

Pet StorePet supply store
Visit your Hendersonville Pet Store located at 1014 Glenbrook Way for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1014 Glenbrook Way, Hendersonville, TN
37075-1230, United States

Hours

Reviews

4.1
981 reviews
5 stars
555
4 stars
199
3 stars
89
2 stars
37
1 star
101

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service experiences, with staff being rude, unhelpful, or dismissive.

Grooming Issues

Many customers reported dissatisfaction with the grooming services, citing unprofessional behavior and poor handling of pets.

Product Availability

Customers expressed frustration over the availability of products, particularly live animals and feeder insects, often finding them dead or in poor condition.

Store Cleanliness

Several reviews mentioned unsanitary conditions in the store, including dirty tanks and lack of maintenance.

Positive Staff Interactions

Despite negative experiences, some customers praised specific staff members for their helpfulness and knowledge.
  • JM
    Justin Murphy
    Nov 5, 2025
    5.0
    This place has very nice people working there that really seem to care about animals, they are very helpful. The grooming here is amazing as well. Madi has groomed our Yorkie a couple times now and has done amazing work going off of pics we have shown her and has nailed it both times. The other groomer I have encountered there seems very nice and great with animals as well. I would recommend.
  • MS
    Matthew Smith
    Nov 4, 2025
    5.0
    Pets and people. Good on both.
  • DC
    David Clements
    Oct 26, 2025
    5.0
    Especially love the clearance section with items up to 75%off.
  • DV
    Dignora Vargas
    Oct 24, 2025
    1.0
    poor customer service
  • CB
    Celeste Baldwin
    Oct 21, 2025
    1.0
    I drove 3 miles to get here only to find they closed early. Lost my business

Frequently Asked Questions About Petco

Does the Petco Hendersonville location have a vet hospital?

Yes, Petco Hendersonville has a full-service vet hospital.

Does Petco Hendersonville offer vaccinations?

Yes, Petco Hendersonville provides vaccinations.