Business Details
About
Pet StorePet supply store
Visit your Franklin Pet Store located at 298 Spring Creek Drive for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
515 reviews
5 stars
280
4 stars
100
3 stars
42
2 stars
16
1 star
77
What are people saying?
AI-generated from recent customer reviews
Grooming Issues
Numerous customers reported poor grooming experiences, including long wait times, unprofessional service, and mishandling of pets.
Staff Knowledge
While some customers praised the staff for their knowledge and helpfulness, others experienced rudeness and a lack of assistance.
Customer Service
Many reviews highlighted dissatisfaction with customer service, particularly regarding grooming appointments and handling of complaints.
Store Cleanliness
The store was generally noted as clean and well-organized, contributing positively to the shopping experience.
Product Availability
Customers appreciated the variety of products available, although some noted issues with stock levels and pricing.
- JNJen NelsonNov 12, 20255.0I love this store! The employees are so helpful and friendly! Madison especially, was super nice and helpful. It's nice to have a young person who will converse with a customer and seem genuine about it.
- JAJoe AlanisNov 2, 20254.0Found everything I needed. Staff was helpful.
- PCPretty CanvasOct 4, 20251.0I am very disappointed with the grooming department at this Petco. This is my second time being unhappy with their service. I decided to give them another chance, but clearly, the staff does not know how to follow directions or properly communicate. I gave clear instructions, yet they cut my dog however they wanted. Please do not bring your pets to this location — they do not listen, and your pet’s grooming will not turn out the way you expect.
- JDJamie DaltonOct 3, 20255.0I was looking for a good dog food that my dogs would Eat! I've tried every kind I could find and decided to try Petco for a different food I I was helped by a very nice girl who knew alot about Dog Food and suggested The Honest kitchen Food. My Dogs love it! So hopefully I can stick with it. Seems to be a really good food I will have to use it a while then give a review on it . I really appreciated her help and knowledge of the foods for me to try. She picked a good one!
- GCGino CanessaSep 21, 20255.0Very helpful staff and a rather large selection of items.
Frequently Asked Questions About Petco
Does the Petco Franklin location have a vet hospital?
Yes, Petco Franklin has a full-service vet hospital.
Does Petco Franklin offer vaccinations?
Yes, Petco Franklin provides vaccinations.
Does Petco Franklin offer curbside pickup?
Yes, curbside pickup is available at Petco Franklin. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Franklin Petco?
Hamster and guinea pig prices vary by location. Call your Franklin Petco at 6157781839 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Franklin sell dogs?
No, Franklin Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco Franklin offer for pet health?
Petco Franklin has a full-service vet hospital and provides vaccinations for pets.
Does Petco Franklin provide curbside pickup?
Yes, Petco Franklin offers curbside pickup for eligible products, visible on the product detail page.
What are the operating hours of Petco Franklin?
Petco Franklin is open Monday to Saturday from 9:00 AM to 9:00 PM, and Sundays from 9:00 AM to 7:00 PM.
Where is Petco Franklin located?
Petco Franklin is located at 298 Spring Creek Dr, Franklin, TN 37067.
Can I adopt dogs or cats at Petco Franklin?
Petco Franklin does not sell dogs or cats, but through the Petco Love program, you can meet adoptable pets from local animal welfare groups at the store.
Does Petco Franklin sell hamsters and guinea pigs, and how much do they cost?
Prices for hamsters and guinea pigs vary; please call Petco Franklin at 615-778-1839 for current pricing and availability.
Which nearby places can help with pet vaccinations or veterinary needs?
Nearby you will find the Vetco Vaccination Clinic which provides veterinary and vaccination services that may complement your visits to Petco Franklin.
What nearby stores can I visit for beauty and grooming services after shopping at Petco Franklin?
You can visit nearby beauty and spa places such as Sephora, SEPHORA at Kohl's, SmartStyle hair salons, and Regal Nails Salon & Spa for grooming and beauty needs after your Petco visit.
Are there dining options near Petco Franklin for a quick meal or coffee?
Nearby dining options include Dunkin' for coffee and donuts, Buffalo Wild Wings for casual dining, Blimpie for sandwiches, and Famous Wok for Chinese cuisine.
How can nearby stores like Kohl's or Vans complement my shopping experience at Petco Franklin?
After visiting Petco Franklin, you can explore nearby retail stores like Kohl’s for clothing and children's apparel, or Vans for shoes, providing a comprehensive shopping experience.