Business Details
About
Pet StorePet supply storeAquarium ShopPetco
Visit your Cordova Pet Store located at 1250 N Germantown Pkwy for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
696 reviews
5 stars
438
4 stars
129
3 stars
46
2 stars
19
1 star
64
What are people saying?
AI-generated from recent customer reviews
Animal Care Issues
Multiple customers reported serious concerns regarding the care of animals, including issues with maggots in dog food and animals being sold with mites.
Staff Performance
While some customers praised the staff for being friendly and helpful, others reported poor service, lack of product knowledge, and unprofessional behavior.
Grooming Services
Several reviews highlighted dissatisfaction with grooming services, including mishandling of pets and poor communication regarding appointments.
Store Cleanliness
Customers noted that the store cleanliness varied, with some describing it as clean and well-stocked, while others mentioned cluttered aisles and a need for better maintenance.
Customer Service
Overall, customer service experiences were mixed, with some praising the helpfulness of staff while others reported long wait times and unresponsive employees.
- ECEric CookJan 2, 20261.0Probably the worst petco you could go to. There were about a dozen dead fish in the tanks. All of the rodent cages were filthy with old looking feces everywhere. Honestly I don't care about it but my kids who are 7 and under pointed it all out as well. Everything else looked fine it's a big store.
- JTJohn TanzellaJan 2, 20265.0I always have good expirences at Petco. They stock some of my dogs favorite treats that I can find no where else. Doris is an employee that has become my friend. She's a great employee and always goes out of her way to be pleasant. I have and will always continue to shop at Petco!! They carry a vast array of quality products!! Long story short? I really enjoy Petco, give them a try!!
- NZNico ZebleyDec 28, 20251.0Third time I've been and after bringing this issue up to management they still have maggots in the dog food section. This is 4th month of the same issue.
- BHBailey HDec 19, 20251.0This is awful. This is weeks of neglect. Everyone who works here should be fired and this place needs to be closed down. If your entire job revolves around selling animals - take care of the animals
- BSBrandon SaundersDec 12, 20251.0My girlfriend bought a ball python from this location to surprise me with . She brought it and some new bedding home . When I was out of town. She put him in our reptile room and waited to suprise me . Am I ever surprised this snake is covered in mites ! I have ton of other snakes . I stuck the snake in quarantine but didn’t catch it early enough now I’m having to treat all my snakes . Which isn’t cheap . She told them about their mistake and the mite issue and she was told all snakes have mites . Umm no they don’t . Go back a month later and all their poor snakes have mites .
Frequently Asked Questions About Petco
Does the Petco Cordova location have a vet hospital?
No, Petco Cordova does not have a full-service vet hospital.
Does Petco Cordova offer vaccinations?
No, Petco Cordova does not provide vaccinations.
Does Petco Cordova offer curbside pickup?
Yes, curbside pickup is available at Petco Cordova. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Cordova Petco?
Hamster and guinea pig prices vary by location. Call your Cordova Petco at 9017571376 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Cordova sell dogs?
No, Cordova Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What are the operating hours of Petco in Cordova?
Petco Cordova is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Petco Cordova offer curbside pickup and same-day delivery?
Yes, Petco Cordova provides curbside pickup as well as same-day delivery services for eligible products.
Where is Petco Cordova located?
Petco Cordova is located at 1250 N Germantown Pkwy, Ste 112, Cordova, TN 38016-5957.
Does the Petco Cordova location have a full-service veterinary hospital?
No, the Petco in Cordova does not have a full-service vet hospital on-site.
Can I get my pet vaccinated at Petco Cordova?
No, Petco Cordova does not provide vaccination services for pets.
Does Petco Cordova sell dogs and cats?
No, Petco Cordova does not sell dogs or cats, but through the Petco Love program, you can meet pets available for adoption from local animal welfare organizations at the store.
What payment methods are accepted at Petco Cordova?
Petco Cordova accepts credit cards, debit cards, and mobile NFC payments. Cash is not required.
Are there nearby dining options if I visit Petco Cordova?
Yes, nearby restaurants include Crazy Italians Restaurant, Costa Vida (Mexican), Zpizza (Pizza), Bonefish Grill (Seafood), and Chili's Grill & Bar. You can enjoy a meal before or after your Petco visit.
What fitness or wellness venues are close to Petco Cordova?
Curves gym and Gould's Day Spa & Salon are located nearby, offering opportunities for fitness and relaxation in the area around Petco Cordova.
Can I combine a visit to Petco Cordova with an event or party supply shopping?
Yes, near Petco Cordova, you can visit TONA Event Space LLC for event planning and Party City for costumes and party supplies, making it convenient to coordinate your pet care and event needs.