Petco

4.3
1278 reviews

About

Pet StorePet supply storeAquarium ShopPetco
Visit your Cookeville Pet Store located at 377 W Jackson St for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
377 W Jackson St, Cookeville, TN
38501-5930, United States

Hours

Reviews

4.3
1,268 reviews
5 stars
762
4 stars
264
3 stars
134
2 stars
40
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their knowledge and willingness to assist.

Grooming Services

Grooming services received mixed reviews; while some customers were very satisfied, others reported issues with the quality of grooming.

Store Cleanliness

The store is frequently described as clean and well-organized, contributing to a positive shopping experience.

Product Availability

Customers noted a good selection of products, though some expressed disappointment with stock levels and specific item availability.

Pricing Concerns

Several reviews mentioned high prices and additional charges, such as bag fees, leading to dissatisfaction among some customers.
  • RD
    Rebecca Decker
    6 days ago
    5.0
    Great staff and selection!
  • AR
    Anonymous Reviewer
    Jan 4, 2026
    1.0
    I brought home two pregnant Mollies last week from this location and I’m currently treating them both for ich. The tank they came from was overcrowded, which explains why there was so much ammonia & nitrate in the bag of water they came in. I’m hoping with access to safe and healthy water now, they will heal and have healthy fry. If unfortunately they don’t, I will not be going back to Petco for more fish because clearly all they care about is a sale, not the well being of an animal, even if it’s “just a fish”.
  • ST
    STEPHEN THATCHER
    Jan 3, 2026
    3.0
    It's ok. Only place we can get ferret food, but you will pay. Not sure how a company can be all about pets and make the healthy food unaffordable to most. We spend 300 a month there.
  • ED
    Evetta Damron
    Dec 22, 2025
    1.0
    Horrible service took my money never got it back will never step foot in a store again
  • JP
    Jim Potts
    Nov 19, 2025
    3.0
    Fine but out of stock on aquarium filters

Frequently Asked Questions About Petco

Does the Petco Cookeville location have a vet hospital?

No, Petco Cookeville does not have a full-service vet hospital.

Does Petco Cookeville offer vaccinations?

Yes, Petco Cookeville provides vaccinations.