Petco

Reviews

• CC

  Celia Culbertson

  Apr 12, 2026
  5.0
  Clean store, good prices and friendly staff.
• CR

  Cassandra Robertson

  Apr 9, 2026
  5.0
  I specifically go to this location for Saphira! She is an amazing employee and I value her opinion. I've had bad luck with veterinarians and could never find solid advice for my cat Frank Sinatra. Not only is Saphira knowledgeable, she truly wants to find something that will help instead of just selling you anything like most do. Thank you always girly for your help and professionalism!!!
• JW

  Jill West

  Apr 7, 2026
  1.0
  Went in for a return from an online purchase. The item was the wrong item. The manager, Amber, was loud, rude, and argumentative. I calmly showed her my order details but because of the SKU, she argued that it was what I ordered. I asked her to please bring it down a bit due to her loud voice and attitude. She wore a ratty t-shirt and jeans but no name tag or anything identifying her as a manager mush less an employee. I had to ask for her name twice before she gave it to me. I thanked her and left with my refund. Corporate was contacted and the wonderful representative was so patient and professional, almost compassionate.
• DF

  Diana Frick

  Mar 19, 2026
  1.0
  I’m extremely disappointed with my recent visit to Petco. The condition of the animals was very concerning, they appeared neglected and not properly cared for, which is honestly so heartbreaking to see. On top of that, the staff was incredibly rude and unprofessional. When I tried to ask questions about returning something I purchased I was met with dismissive attitudes and a lack of basic customer service I spent over $800 in one shopping trip there and they acted as if I was problematic… I expected much better from a place that’s supposed to care about animals and help pet owners. This experience left a really bad impression, and I won’t be returning. I hope management takes these issues seriously and makes some much-needed changes.
• JM

  Joshua Messer

  Mar 18, 2026
  1.0
  They offer money back but when you return an animal even if it’s not you they will not sell to you.. what’s the point in being allowed to return then they refuse your service and nah I’m not going back and definitely not going to a place that allows lgbtg friendly

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