Petco

4.1
1144 reviews

About

Pet StorePet supply storeAquarium ShopPetco
Visit your Cleveland Pet Store located at 325 Paul Huff Parkway for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
325 Paul Huff Pkwy, Cleveland, TN
37312, United States

Hours

Reviews

4.1
1,141 reviews
5 stars
610
4 stars
255
3 stars
119
2 stars
39
1 star
118

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly and helpful, particularly in the grooming department.

Customer Service Issues

Numerous reviews highlighted poor customer service experiences, including rudeness from employees and managers.

Animal Care Concerns

Several customers expressed concerns about the care and cleanliness of animals in the store, noting unsanitary conditions and unhealthy animals.

Pricing Complaints

Customers frequently mentioned high prices for products and the recent introduction of a charge for plastic bags, leading to dissatisfaction.

Product Availability

While some customers found the store well-stocked, others reported a lack of availability for certain items, particularly for small animals and reptiles.
  • RL
    Roy Leonard
    Jan 6, 2026
    4.0
    Could have bigger selection of some products
  • AO
    Alan Orth
    Jan 1, 2026
    3.0
    Decent supply of aquarium needs. Concerned about the quality and care of fish as there are always dead fish in the tanks when I've been there.
  • KJ
    Kristy Johnson
    Dec 20, 2025
    4.0
    Had a huge variety of dogfood n treats.friendly staff,clean.well organized.
  • SS
    S. M. (SOARSFREE)
    Dec 19, 2025
    4.0
    Very friendly staff. I was searching for a new groomer. And found her. She was personable and my doggie seemed comfortable with her. I will be returning. Her name is Jessica if anyone needs a groomer. Thank you Jessica 😊
  • CC
    Cameron Cody
    Dec 9, 2025
    5.0
    Professional, Knowledgeable, Friendly Staff. Great selection.

Frequently Asked Questions About Petco

Does the Petco Cleveland location have a vet hospital?

Yes, Petco Cleveland has a full-service vet hospital.

Does Petco Cleveland offer vaccinations?

Yes, Petco Cleveland provides vaccinations.