Business Details
About
Pet StorePet supply storeAquarium Shop
Visit your Brentwood Pet Store located at 210 Franklin Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
487 reviews
5 stars
277
4 stars
81
3 stars
44
2 stars
17
1 star
68
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While many customers praised the staff for being friendly and helpful, there were also numerous complaints about rude or unhelpful employees, particularly in the grooming department.
Grooming Issues
Several reviews highlighted significant problems with grooming services, including poor handling of pets, lack of communication, and unsatisfactory results.
Store Condition
Feedback indicated that the store's cleanliness and organization varied, with some customers noting it was well-stocked and clean, while others reported it being dirty and poorly stocked.
Product Availability
Customers appreciated the variety of pet products available, though some expressed disappointment when specific items were out of stock.
Customer Service
Mixed reviews on customer service; while some had positive experiences, others reported long wait times and inadequate assistance.
- DADoug Akers6 days ago4.0Just about anything you would need for your pet. Great selection and pretty good pricez.
- CScandee seymourNov 16, 20252.0Staff was rude. Store had multiple carts full of unstocked merchandise sitting around.
- JGJennifer grimsleyNov 12, 20251.0This review is not against the store but the company. Placed a Same Day delivery order and was sent an email that it's been delayed. No explaination why. Waited for two days for my Same Day delivery and still have no communication. I called customer service and was told I cant place it online but can pick it up from the store. The closest store that has the product is this store. The store that is literally 5 minutes down the road. The Same Day delivery can't get me the product that is literally 5 minutes down the road but I can go purchase it from there?! If I was not traveling for work I would have. I was not in town and one of our aquarium pump is malfunctioning so I place the order for delivery so my kids can take care of the problem. Customer service could only say that this is what the system shows. I want an answer, not a description of the computer screene. Customer service is ridiculous with this company.
- ADAhmed DindarNov 8, 20255.0I got a 2 budgie was very good the kind woman helped me to get the budgies I would recommend to come here best toys and bird cage and they were so nice to me I will recommend to come to this Brentwood petco
- DADebi ArnetSep 17, 20255.0Wide variety of dog and cat food to choose from. Also had good variety of dog toys and Halloween costumes in stock.
Frequently Asked Questions About Petco
Does the Petco Brentwood location have a vet hospital?
No, Petco Brentwood does not have a full-service vet hospital.
Does Petco Brentwood offer vaccinations?
Yes, Petco Brentwood provides vaccinations.
Does Petco Brentwood offer curbside pickup?
Yes, curbside pickup is available at Petco Brentwood. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Brentwood Petco?
Hamster and guinea pig prices vary by location. Call your Brentwood Petco at 6153775360 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Brentwood sell dogs?
No, Brentwood Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What services does Petco Brentwood offer for pet care?
Petco Brentwood offers premium pet foods, expert training, vaccination services, grooming, and personalized care for pets.
Does the Brentwood Petco location have a full-service veterinary hospital?
No, Petco Brentwood does not have a full-service veterinary hospital.
Can I get my pet vaccinated at Petco Brentwood?
Yes, Petco Brentwood provides vaccination services for pets.
What are the store hours for Petco Brentwood?
Petco Brentwood is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Petco Brentwood offer curbside pickup and delivery options?
Yes, Petco Brentwood offers curbside pickup and same-day delivery services.
Does Petco Brentwood sell dogs or cats for adoption?
Petco Brentwood does not sell dogs or cats but partners with local animal welfare organizations to offer pet adoptions through the Petco Love program.
Where can I find veterinary vaccination services near Petco Brentwood?
Vetco Vaccination Clinic is located nearby and provides veterinary vaccination services.
What dining options are available near Petco Brentwood?
Nearby dining options include First Watch - Peartree Village for breakfast and brunch, Bluefin Sushi & Thai for Asian cuisine, and Royal Thai Restaurant for Thai food lovers.
Are there any convenient shopping centers near Petco Brentwood?
Yes, Peartree Village is a nearby shopping center and grocery store, perfect for shopping before or after your visit to Petco.
How can nearby amenities like Serenity Nails And Spa and CareNow Urgent Care benefit Petco customers?
After visiting Petco, customers can relax at Serenity Nails And Spa or access urgent medical care at CareNow Urgent Care - Brentwood, both conveniently located nearby.