Business Details
About
Animal HospitalVeterinarianVeterinary PharmacyEmergency Veterinarian Service
Airport Pet Emergency Clinic provides after-hours emergency veterinary services for dogs and cats in the Tri-Cities area of Northeast Tennessee and surrounding areas. Our emergency veterinary clinic, located in Blountville, provides emergency care on evenings, weekends and holidays, as well as critical care monitoring and emergency surgeries.
Details
- Requires appointmentNot available
- RestroomAvailable
- On-site parkingAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.1
1,405 reviews
5 stars
947
4 stars
126
3 stars
39
2 stars
57
1 star
236
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their kindness and compassion during difficult times, especially when dealing with end-of-life decisions for their pets.
Long Wait Times
Numerous reviews highlighted excessively long wait times, often exceeding initial estimates, leading to frustration among pet owners.
Communication Issues
Customers frequently reported poor communication regarding wait times and treatment updates, contributing to feelings of anxiety and dissatisfaction.
High Costs
Several reviews mentioned the high costs associated with emergency care, with some feeling that the pricing was exploitative given the circumstances.
Mixed Staff Experiences
While many staff members were described as caring and professional, some reviews noted instances of rudeness or lack of empathy from certain employees.
- MSMichelle Steer2 days ago5.0Our best friend, Max collapsed in the middle of the night. We rushed him here and they took good care of him, even though he didn't make it. The team is professional, kind and compassionate.
- DCdesiree carver3 days ago5.0They were so kind. Came in there soaking wet, with blood and dirt all over us after our dog was hit by a truck and had passed away. They let us say our goodbyes and sent her to be cremated for us. One of the worst experiences of my life and they made it much better. Thank you so very much. I will never forget each one of you and the kindness you showed us.
- SBStephanie Burton5 days ago5.0Thankfully we didn’t need their services (I have a very dramatic Chiweenie) but the willingness to help and calmness of the front desk staff was 10/10. These are good people.
- LTL TOct 21, 20251.0Avoid. There is a feral female cat near my house that I was finally able to catch her litter she had weaned and take them to a foster home. I had seen her on and off and thought she was pregnant again but she always runs off. We had spoke with this office the other day and were told they would euthanize a stray, pregnant cat. I finally was able to catch her using a live trap. Before I headed to the office we called again and were told yes, they will do it. So I bring in this terrified stray cat and after I was checked in and signed the payment consent was THEN told no, they don’t do that as it isn’t “ethical” to euthanize a pregnant cat. What they *would* do was a surgical abort and then she could be euthanized. How is that more ethical? To force this scared cat be put to sleep, have surgery to abort turns out nearly full-term kittens, and only then your morals will allow you to euthanize. I’m disgusted with this vet. She tried to make me feel like I was a bad guy when I explained I had already caught one unwanted litter and was just trying to prevent more. I mentioned the fact the shelters won’t accept cats. I asked her if she had any ideas and she rudely said, “there are resources but I don’t know any off the top of my head.” She was rude and dismissive the less than 5 minutes she was in the room. I was trying to ease suffering of an unwanted stray and help prevent more unwanted cats. I find this office’s obvious money grab unethical. Going to sleep once and being at peace is more ethical than having a surgery and then being euthanized. Bringing more unwanted cats into the world when the shelters are full and won’t accept them is unethical. And charging someone $150 to look at an obviously pregnant cat and tell them yes, she's pregnant is unethical. Being euthanized is not the worst thing for an animal. Being out in the elements, without vet care, possibly getting hit by a car or hurt by another animal, and producing litter after litter of unwanted kittens is worse than going to sleep. If your office will not peacefully euthanize strays to prevent more unwanted animals then don’t tell people you will do it and make them bring in the terrified animal so you can charge $150 for a pointless “emergency” visit. Please educate your staff who answers the phones not to tell people you do this. I wouldn't ever take a pet here after how this vet acted.
- MPmelody PainterOct 12, 20251.0If it allowed negative stars I would leave them. Do. Not. Bring your pets here. Make the trip to Knoxville. Much better staff and treatment. Our dog got cut badly, bleeding profusely, they let him sit in the crate for 10 hours. 10 HOURS. THEY DID NOTHING FOR HIM. They didn’t clean or even bandage the wound. Absolute pathetic excuse for a vet office. Not to even mention the lack of empathy and the fact that they stopped answering phone calls. They made us leave at the 5 hour mark and made us pay half an estimate deposit. We went and demanded they give us him back and we would seek other treatment for him at the 10 hour mark. They still charged me a $153 emergency fee. I guess the only good thing they did was refund my deposit minus the $153 fee.
Frequently Asked Questions About Airport Pet Emergency Clinic
What services does Airport Pet Emergency Clinic provide?
Airport Pet Emergency Clinic offers after-hours emergency veterinary services for dogs and cats, including emergency care on evenings, weekends, holidays, critical care monitoring, and emergency surgeries.
Where is Airport Pet Emergency Clinic located?
The clinic is located at 2436 Highway 75, Blountville, TN 37617, USA.
What are the operating hours of the Airport Pet Emergency Clinic?
The clinic operates overnight from 12:00 AM to 8:00 AM and again from 5:30 PM to midnight Monday through Friday. It is open 24 hours on Saturdays and Sundays.
Does Airport Pet Emergency Clinic require appointments for emergency services?
No, appointments are not required for emergency services at the clinic.
Is the Airport Pet Emergency Clinic accessible for people with disabilities?
Yes, the clinic has wheelchair accessible entrance, parking, and restrooms.
Does the Airport Pet Emergency Clinic offer onsite parking?
Yes, onsite parking is available at the clinic.
How can I contact Airport Pet Emergency Clinic?
You can contact the clinic by phone at +1 423-279-0574 or visit their website at https://apecvet.com.
What nearby food options are available when visiting Airport Pet Emergency Clinic?
Nearby dining options include Hunter T’s Chicken Shack, Pizza Plus, Subway, and The Village Market, which you might consider before or after your visit to the clinic.
Are there any nearby transportation options near Airport Pet Emergency Clinic?
Yes, nearby transportation options include several car rental agencies such as Thrifty Car Rental, Avis Car Rental, Enterprise Rent-A-Car, Budget Car Rental, and Hertz near Tri-Cities Airport.
What educational institutions are close to Airport Pet Emergency Clinic?
Northeast State Community College and its associated facilities like Northeast State Workforce Solutions, Northeast State Bookstore, and Basler Library are nearby and may be of interest to the local community.