Petco

4.4
1331 reviews

About

Pet Store
Visit your Rapid City Pet Store located at 1713 Eglin St for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1713 Eglin St, Rapid City, SD
57701, United States

Hours

Reviews

4.4
1,320 reviews
5 stars
821
4 stars
293
3 stars
122
2 stars
27
1 star
57

What are people saying?

AI-generated from recent customer reviews

Animal Care

Concerns were raised about the treatment and living conditions of exotic animals, particularly reptiles, indicating a need for better care standards.

Customer Service

Many customers praised the friendly and helpful staff, highlighting their willingness to assist and provide knowledgeable service.

Store Cleanliness

The store was frequently described as clean and well-organized, contributing to a positive shopping experience.

Product Availability

While some customers found the store well-stocked, others expressed disappointment with the limited variety of specific products and the need for better inventory management.

Grooming Services

Grooming services received mixed reviews, with some customers praising the quality while others reported issues with service and results.
  • RV
    Ruby VonSlatt
    Nov 11, 2025
    4.0
    I like the holiday costumes. Choices of cat food, helpful staff & in-store grooming center.
  • CH
    Cindy H
    Nov 5, 2025
    5.0
    Best haircut my dogs have ever had! I took my dogs in for grooming on September 9, 2025. Ana and Lynnae were excellent groomers.
  • GC
    Gabriella Carreiro
    Nov 3, 2025
    1.0
    I got a cat named reaper from this place 3 months ago and he came to me sick and in need of a vet. Hes anemic and his cells are dying because this store wasnt taking care of him and now I have the burden to pay for these vet visits that are already 700 soon to be 1500 because he has a 40 percent chance to live because this place did not care for their cats or even see if the cats are sick or not. Dont ever buy a cat from this place they OBVIOUSLY dont care for their animals and they shouldn't have even sold reaper to me if he was sick. The vet said that he was already sick when I got him. So word of advice to people looking to buy any animal from this place dont do it unless you want to spend thousands on vet visits just to be informed that your cat may or may not live because of how sick he is.
  • VB
    Vanessa Beshara
    Oct 27, 2025
    1.0
    I went to the store with a friend to pick up cat supplies. I love looking at the different lizard species while I am there. Unfortunately, I noticed this time they had several that were being mistreated. Specifically, I noticed they had two beautiful chameleon baby’s who looked to be juvenile. Their enclosure was longer horizontally than vertical, which is just very stressful for such a delicate species. I also noticed the humidity in their tank was dangerously low. At 30% humidity they are living in almost a desert environment. during the day these Chameleons need their humidity over double what they had. The third thing I noticed about these poor lizards environment, was how bare it was. I wish they had better spots they could use to hide from the many people coming in. I can’t imagine the stress these animals are going through, and I can’t imagine them living for to much longer in these types of conditions. Corporate stores should not be allowed to have/ sell exotic animals like these. They simply require too much attention for the employees to be able to care for them how they deserve to be treated. I am so sad for the person who buys one of these expensive creatures, just for it to pass recently after, due to the poor care of the animals while they were in Petcos care.
  • CW
    Carla Walker
    Oct 26, 2025
    3.0
    Went in specificly for Fancy Feast Classic Pate. Didn't have a lot of varieties so was a bit bummed. Not sure if this has anything to do with stores closing or not.

Frequently Asked Questions About Petco

Does the Petco Rapid City location have a vet hospital?

No, Petco Rapid City does not have a full-service vet hospital.

Does Petco Rapid City offer vaccinations?

No, Petco Rapid City does not provide vaccinations.