Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Greer provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.1
238 reviews
5 stars
153
4 stars
28
3 stars
11
2 stars
8
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising the staff's kindness and professionalism, while others report rude and unhelpful interactions.
Care Quality
Many customers appreciate the quality of care their pets receive, highlighting thorough examinations and compassionate treatment, but some express dissatisfaction with misdiagnoses and upselling practices.
Appointment Issues
Numerous reviews mention difficulties with scheduling appointments, including long wait times and confusion regarding appointment types.
Wellness Plan Concerns
Several customers express frustration with the wellness plan, citing issues with access to care and perceived value for money.
Location-Specific Experiences
Experiences vary significantly by location, with some locations receiving high praise while others are criticized for poor service and management.
- MTMarti ThompsonNov 8, 20255.0Extremely happy with the care my pups are getting at Banfield. My pups like going in the too. The employees recognize us when we come even to Petsmart and just walk by the Banfield desk.
- CBChristina BatesOct 27, 20251.0Rudest front desk lady ever. Customer service is a joke despite spending hundreds. Go to another vet, don't waste your time
- FSFreda SimmonsOct 8, 20255.0Great visit for my boy Chance!
- SMSarah MattisonSep 26, 20255.0My pet been well for 10- 15 years bring pets to banfield all employee ate so help and kind to my pets and me
- RAR&D AndrewsSep 25, 20253.0We have been a member of your wellness plan for almost 16 years. Our dog got sick and I called the Hospital in Taylors and could not get her seen for 5 days. I tried the other locations in the Greenville, SC area and was told about the same. We ended up taking her to a clinic to get her well and it cost us $500.00. Not happy with your plan right now.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the main veterinary services offered at Banfield Pet Hospital in Taylors, SC?
Banfield Pet Hospital offers preventive care, nutrition advice, parasite control, vaccinations, dental care, spay/neuter services, end of life care, microchipping, and DNA testing for pets.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care, but they can offer urgent care advice during hospital hours and provide referrals if necessary. For emergencies outside of hospital hours, contact your local emergency hospital.
Can veterinary care be accessed online through Banfield Pet Hospital?
Yes, clients with Optimum Wellness Plans can access 24/7 remote pet care advice and triage support via Vet Chat™ on the Banfield app.
What is included in the Optimum Wellness Plan at Banfield Pet Hospital?
The Optimum Wellness Plan includes annual preventive care such as head-to-tail exams, vaccines, early screening diagnostics, nutrition consultations, dental care, and more. It is not insurance but provides discounts on treatments.
How can I pay for the Optimum Wellness Plan at Banfield Pet Hospital?
Payments can be spread across 12 months with automatic withdrawals from a bank account or credit card, or you can pay the full amount upfront.
What types of appointments does Banfield Pet Hospital offer?
They offer in-room appointments where you stay with your pet, drop-off appointments where you leave your pet and are called when ready, and Virtual Visits for wellness plan clients to receive care from home.
What are the operating hours of Banfield Pet Hospital in Taylors?
The hospital is open Monday to Friday from 7:00 AM to 6:00 PM, Saturday from 7:00 AM to 5:00 PM, and closed on Sundays and major holidays.
What nearby places can I visit when I come to Banfield Pet Hospital in Taylors?
Nearby you can visit PetSmart for pet supplies and grooming, Target Store Greer for shopping and groceries, and Starbucks if you want to grab coffee before or after your visit.
Are there any pet-friendly stores near Banfield Pet Hospital where I can shop for my pet's needs?
Yes, PetSmart is nearby and offers pet grooming and a pet store for all your pet's needs, making it convenient to shop during your visit to Banfield.
What dining options are available close to Banfield Pet Hospital for a quick meal?
Nearby you can enjoy meals at Moe's Southwest Grill for Mexican cuisine, Panera Bread for sandwiches and coffee, or Burger King for fast food options.